Pre-sales Specialist: Infrastructure

1 week ago

Port Elizabeth, South Africa Mustek Limited Full time

**Job Purpose**:
The Pre-Sales Specialist plays a critical role in supporting the sales team by providing technical expertise and guidance during the pre-sales process. This role involves understanding customer requirements, designing infrastructure solutions (including servers, storage, networking, virtualization, and cloud), and presenting these solutions to clients in a compelling and technically sound manner.

**Responsibilities**:

- Collaborate with sales teams to understand customer requirements and propose tailored infrastructure solutions.
- Design and architect infrastructure solutions including on-premises, hybrid, and cloud environments.
- Prepare and deliver technical presentations and product demonstrations to customers.
- Respond to RFPs, RFIs, and tenders with detailed technical documentation and solution designs.
- Conduct proof-of-concept (PoC) sessions and pilot deployments.
- Work closely with vendors and internal teams to ensure proposed solutions are viable and cost-effective.
- Stay updated on the latest technologies and trends in infrastructure, cloud, and data center solutions.
- Provide technical training and support to sales and post-sales teams.
- Assist in developing bill of materials (BoM), solution diagrams, and pricing models.

**Qualification and Experience**:

- Matric
- Tertiary qualification would be advantageous
- 3-5 years of experience in a pre-sales, solutions engineering, or infrastructure consulting role
- Strong knowledge of infrastructure technologies: servers, storage, networking, virtualization (VMware, Hyper-V), and cloud platforms (Azure, AWS, GCP)
- Experience with enterprise hardware (e.g., Lenovo, Dell, HPE, Cisco) and software solutions
- Familiarity network architecture frameworks is a plus
- Relevant vendor certifications (e.g., Lenovo, VMware, Cisco, Microsoft Azure Solutions Architect) are advantageous

**Skills and Knowledge**:

- Excellent communication and presentation skills
- Strong analytical and problem-solving abilities
- Ability to translate complex technical concepts into business-friendly language
- Customer-focused with a consultative approach
- Ability to manage multiple projects and priorities in a fast-paced environment
- Team player with strong collaboration skills

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