Sales Assistant

1 week ago

Claremont, South Africa Fashion fusion Full time

The purpose of this role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career. Help customers find items on floor.

**Responsibilities**:

- Inform customers of current promotions.
- Ensure high levels of customer satisfaction through excellent sales service.
- Maintain outstanding store condition.
- Maintain a fully stocked store.
- Recommend and display items that match customer needs.
- Welcome and greet customers.
- Actively involved in the receiving of new stock. Inputting invoices onto the system and printing respective shelf talkers.
- Keep up to date with product information.
- Accurately describe product features and benefits. Giving advice and guidance on product selection to customers.
- Contributes to team effort and is accountable for all actions taken.
- Pleasantly deals with customers to ensure satisfaction.
- To be compliant at all times with all of the policies.
- Ensuring a positive and professional image is displayed.
- To actively participate in stock takes and take inventory of prescription and over-the-counter medications (drugs on hand) and records results.
- Ensure pharmacy is always well arranged and clean.
- Always attend to customer first and treat customers with the highest priority when capturing invoices onto the system.
- Inform customers of current promotions. Keeping up to date with special promotions and putting up displays.
- Informing customers about the rewards programs, and store return policies.
- Perform routine price audits to ensure that pricing of all products is correct.
- Ensuring stock levels are well maintained.
- Providing customers with information on pricing and product availability.
- Arranging window displays.
- Handling customer complaints and concerns calmly or escalating complaints to management when necessary.
- To pack the stock/merchandise onto the shelves. To align the products onto the shelves so that stock is displayed neatly and tidily.
- To ensure every stock item always has a shelf talker clearly displaying the price of the stock item. No shelf talker must overlap any other shelf talker.
- Keep a watchful eye for theft or mishandling of merchandise and on the lookout for shoplifters and fraudulent credit cards.
- Provide assistance to the store manager in her/his day-to-day tasks.
- Provide general assistance around the shop, including administrative and technical tasks.
- Must perform any other instruction from management that is within his/her capability.

**Requirements**:

- 2-3 years of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft - Computer Proficiency
- Ability to communicate effectively.

**Job Types**: Full-time, Permanent

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