Supervisor: B2C Sales

2 weeks ago


Durban, South Africa Cartrack Full time

**Listing reference**: cartr_000667

**Listing status**: Online

**Position summary**

**Industry**:Call Centre Industry**Job category**:Sales Management**Location**:Durban**Contract**:Permanent**EE position**:No**Introduction**
- Join a globally recognised leader in vehicle telematics. At Cartrack, we’re driven by innovation and a commitment to service excellence. Operating in 23 countries across 5 continents, we provide intelligent, data-driven solutions to fleet operators and private vehicle owners alike. We’re looking for an experienced Supervisor-B2C Sales to inspire and drive performance within our B2C outbound sales team in Pinetown.

**Job description**
- Ensure your team has the tools and resources they need to succeed
- Monitor performance metrics and implement improvement plans when necessary
- Manage individual performance based on sales results and quality assurance feedback
- Coach and mentor team members to consistently meet and exceed targets
- Communicate updates to procedures clearly and efficiently across teams

**Minimum requirements**
- Matric (Grade 12)
- ** 2-3 years’ outbound sales management experience**:

- Experience with predictive dialers and outbound call centres
- Strong background in sales strategy and report management
- Excellent communication and leadership skills
- Proven ability to deliver results through your team
- Strong people management and coaching skills
- Excellent planning and organizational abilities
- A sales and customer-focused mindset
- Results-driven and target-oriented


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