Data Analytics Analyst
6 days ago
Key Responsibilities:
- Interpret data, analyse results using statistical techniques and provide ongoing standardised reports determining the best way to represent it visually to managers and stakeholders.
- Develop and implement data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
- Acquire data from primary or secondary data sources and analyse, and interpret trends or patterns in complex data sets
- Work with management to prioritize business and information needs
- Locate and define new process improvement opportunities
- Ensure quality assurance and process documentation and define Key Performance Indicators (KPIs).
- Assess and determine the success of specific initiatives.
- Build Effective relationships with the Senior Managers across the business
- Possess the ability to positively influence all levels of management to ensure that service improvement activities are receiving the necessary support and are resourced sufficiently to implement solutions
- Presents recommendations to the Support management team for improvement and functionality adoption of varied tools
- Undertake any other task as advised by the Service Management Director
Key Requirements:
**Essential**
- Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy in simplified ways
- Strong communication skills - able to communicate effectively on technical and business issues
- Proven working experience as a Data Analyst or Business Data Analyst
- Technical expertise regarding data models, data mining and segmentation techniques
- Strong knowledge of and experience with reporting packages (Business Objects etc.), databases (SQL etc.), programming (XML, Javascript, or ETL frameworks)
- Knowledge of statistics and experience using statistical packages for analysing datasets (Excel, Power BI, SAS etc.)
- Adept at queries, report writing and presenting findings
- Strong Math skills
**Desirable**
- ITIL understanding
Company Info
Kerridge Commercial Systems (KCS) is a market leader in the development and provision of trading and financial software environments for specialist Distribution, Wholesale, Merchant and Retail industry sectors, addressing single
- or multi-branch operations, as well as catering for organisations with 'point-of-sale' showrooms and warehouse.
Equal Opportunities
KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted.
- To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site or direct to KCS employee. KCS is not responsible for any fees related to unsolicited resumes._
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