Application Scientist

**Business**: Beckman Coulter Life Science, Africa

**Reporting to**: Africa Sales Manager

**Qualification**: N.Dip /B. Tech/ B. Pharma/ M. Sc in life science with 3 yrs experience in Flow Cytometry or Ph.D. with experience in flow Cytometry publications.

**Experience**: 3 years on a Beckman or other analyzer flow Cytometry platform. Two or more flow cytometry-focused publications (Desirable).

**Location**: South Africa

**Purpose of The Position**:
**Key Accountabilities**:
To support the Sales Team in identifying market opportunities and assisting to actualize market potential.
Positioning of products and technology through presentations, product demonstrations, workshops, and seminars. in alignment with company values, business objectives, and marketing strategy.

**Responsibilities**:
Application and Training Support
Provide Instrument and Application training on Beckman Coulter cell analysis range of products to ensure a high level of end-user satisfaction.
Inclined to learn and improve technical knowledge and skills on existing and new Beckman coulter products.
Travel to African countries where virtual training and support could not be accommodated.

Marketing and Sales support
Maintain active dialogue and interactions with key opinion leadership network in flow cytometry, immunology and cell biology.
Co-ordinate / support / lead awareness activities such as seminars, conferences, workshops etc in alignment with marketing team.

Monitor and report
Prepare and provide a monthly report to supervisor on the training and marketing activities done. Ensure timely submission training and evaluation reports.
Tracking of customer feedback on product quality and escalating product issues to appropriate authority within the organization
Support a culture of constructive feedback and continuous improvement within the organisation.

Critical Challenges
Streamlined and effective delivery of marketing-aligned activities such as workshops, demonstrations, technical presentations etc

Contacts
Internal
Application Manager
Application Specialists of other regions
Regional Service Manager
Sales Coordinators
HR partner

External
Scientists, Research Scholars, Technical Staff
Channel Partners (Distributors)

Desirable knowledge and skills
Analytical problem solving
Presentation and teaching skills
Executive maturity
Excellent Communication skills
Fluency in written and oral English

**COMPETENCIES**:
**Essential**:
Living the Values
Demonstrate the behaviors that are the foundation for becoming a great Company; great performance, great contribution, and a great place to work:
We accept personal responsibility
We treat each other with respect
We always seek to improve
We do what is right

Customer Focus - Is flexible and nimble in keeping up with customer needs; is on the cutting edge of defining their next level of expectations and working to exceed them.
Is dedicated to establishing and meeting the needs and expectations of internal and external customers
Gets first-hand customer information and uses it for improvements in products and services
Acts with the customer in mind
Establishes and maintains effective relationships with customers and gains their trust and respect

Action-Oriented - Is agile and timely in making things happen.
Demonstrates willingness and commitment to hard work.
Not fearful of acting with a minimum of planning.
Seizes more opportunities than others
Takes action when needed.

Teamwork - Puts into practice values and behaviors that contribute to group effectiveness and performance, and the achievement of team objectives.
Listens effectively (active listening).
Constructively responds to point of view expressed by others.
Gives others the benefit of the doubt.
Provides support to those who need it.
Recognizes the interest and achievements of others.

Continuous and Versatile Learning
Proactively builds knowledge and skills of self and others, to increase value/contribution to the Company and to ensure personal and professional growth.
Has the functional and technical knowledge and skills to do the job at a high level or accomplishment.
Learns quickly when facing new problems; enjoys the challenge of unfamiliar tasks.
A relentless learner who utilizes diverse methods and opportunities to learn.
Analyses both successes and failures for clues to improvement; learn from feedback/coaching

Process Effectiveness - Understands results that must be obtained and establish efficient plans for self-and/or others to achieve them; alert to opportunities to improve existing processes for accomplishing work and pursues them.
Good at figuring out the processes necessary to get things done.
Knows how to organize people and activities.
Understands how to separate and combine tasks into efficient workflow.
Knows what to measure and how to measure it.

Priority Setting - Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickl