Head of Salesforce Development

We are **BlueSky**:

- Africa's largest Salesforce partner, and a leading design-led digital transformation consultancy, and we're looking for great people to work with.

We're on a mission to be the biggest and best (in the eyes of our people, our competitors and our clients) Cloud Consulting company in Africa by 2027, and we need authentic, talented people to help us reach this goal.

With offices in South Africa and Mauritius, our teams are made up of diverse individuals with a variety of backgrounds and cultures, and we promote diversity and creativity in the way we deliver solutions for our clients.

**Job Summary**:
As a Salesforce Systems Integrator and Consulting Summit partner, we help large enterprise clients with their digital transformation on the Salesforce platform. We are looking for a dynamic and experienced Head of Salesforce Development to lead our team of Salesforce developers in designing, implementing, and maintaining the highest quality software solutions on the Salesforce platform.

The Head of Development takes responsibility for operational management of a small team of technical specialists. This position supervises ensures the implementation, installation, and introduction of new and/or existing programs, software, hardware, solutions and/or technical systems for new and/or existing client organisations. This role is also responsible for clarifying the company’s goals and actively develops strategy that involves identifying team delivery tasks.

**Responsibilities**:

- Lead and manage a team of developers in the design, development, testing, and deployment of custom Salesforce solutions.
- Supervise and coordinate a team to define the way they implement and introduce new and/or existing programs, software, hardware, solutions and/or technical systems for new and/or existing clients
- Ensure that programs, software, hardware, solutions and/or technical systems implementation standards, procedures and policies as defined by the leadership are implemented and adhered to
- Coordinate and supervise initial scope assessments, define work plans and roadmaps, and oversee groups executing implementation plans
- Collaborate with project managers, solution architects, and other team members to define project scope, requirements, and deliverables
- Provide technical guidance and support to team members and clients as needed
- Develop and maintain positive relationships with clients, acting as primary point of contact on development-related issues
- Keep up-to-date with the latest Salesforce technologies and trends, recommending appropriate solutions where appropriate
- Contribute to the development of the tactical strategy as well as develop and implement a supporting operational strategy
- Recommend best practices for Salesforce development, including coding standards, testing and release management
- Ensure all development work is completed on time, within budget, and to the highest quality standards
- Monitor and evaluate the performance of development team members
- Mentor and coach team members to ensure continuous improvement and maintain technical expertise
- Ensure timely project delivery within budgetary and timetable constraints
- Define and enforce coding standards, development methodologies and best practices
- Conduct code reviews and implement best practices to ensure high-quality code is delivered
- Assumes advisory role to help the project manager achieve deadlines and goals
- Identify and implement process improvement opportunities to optimize development processes

**Knowledge**:

- Solid knowledge base on the industry in which they operate
- Understanding of business operations and company products and/or services offerings
- Solid knowledge of the client environment
- Knowledge of standards, principles and procedures related to programs, software, hardware, solutions and/or technical systems implementation management and operations
- Solid understanding of performance reporting
- Knowledge of administrative and clerical procedures and systems related to implementation
- Solid understanding of enterprise cloud technology value
- Understanding of project management principles

**Skills**:

- Full MS Office
- Developer tools
- Deep technical development knowledge
- Time management and planning skills
- Prioritisation skills
- Research and reporting skills
- Strong teamwork skills
- Excellent verbal and written communication skills
- Interpersonal skills
- Negotiation and influencing skills
- Implementation planning
- Possess strong decision-making skills
- Commercial management
- Management and supervisory skills

**Attributes**:

- High attention to detail
- Strong bias for action and delivery
- Ability to hyper focus
- Business acumen and commercial awareness
- Communication and active listening
- Stakeholder engagement
- Customer service orientation
- Confidentiality
- High level of accuracy
- Approachable and adaptable to situations
- Resourceful, and problem-solving a