Senior Consultant
3 days ago
**KEY RESPONSIBILITIES**:
- Conduct thorough analysis of clients’ overall benefits (e.g. medical scheme, retirement fund, group risk, wellness programmes etc.)
- Conduct annual reviews (benefit and cost comparison) of all benefits.
- Propose strategies geared towards mitigating the risks identified, improving efficiencies, and leveraging business opportunities within each client.
- Facilitate and manage meetings (internal and external) with an outcome in mind. Ensure adherence to time allocated, promote interaction and control focus to discussion points.
- Ensure execution of strategies and services planned for each year within the time allocated.
- Develop and maintain a good relationship with the HR/Payroll Team, HR Management and the Executive Team.
- Take ownership of and resolve elevated service delivery complaints promptly and effectively, ensuring root causes are identified and addressed to prevent recurrence.
- Ensure compliance to Service Level Agreements and Turn Around Times.
- Proactively build and maintain strong relationships with key service providers (e.g., Discovery Health, Sanlam, Momentum),
- Manage a team of Member Consultants by communicating their roles and responsibilities and assisting them with their workflow.
- Identify Cross-selling opportunities within your portfolio of clients and create a platform/opportunity for the relevant sales team to close the deal.
**REQUIREMENTS, QUALIFICATIONS AND COMPETENCIES**:
Requirements & Qualifications:
- BCom, Bsc or relevant qualification The Senior Consultant would be required to be compliant with the legislative requirements of the industry.
- FAIS Fit & Proper compliance (NQF Level 5, Regulatory Exams)Class of Business and CMS
- Registration 3-5 years’ experience in Employee Benefits Consulting
- Must have own vehicle and valid driver’s licence
**Competencies**:
- Exceptional written & verbal communication skills (English)Customer-focused mindset
- Complex Problem SolvingAttention to detailDeadline-driven
- Keen to work in a growing group and make a difference
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