Junior Operations Admin

1 week ago

Johannesburg, South Africa SPECD (Pty) Ltd Full time

Gauteng, JHB - Central
- Hourly Basic Salary (Market related, Negotiable)

**An urgent need exists for a JUNIOR OPERATIONS ADMIN position at a bank in Johannesburg.**

**The incumbent will be expected to deliver operations administrative support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).**

**JOB DESCRIPTION**:
**Job Title**: Junior Operations Admin

**Employment Type**: 6 - month Hybrid Contract (Renewable)

**Work Location**: Johannesburg, CBD

**DUTIES AND RESPONSIBILITIES**:
**1. Operations support function**:

- Provide operations support against standard operating procedures.
- Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis.
- Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.

**2. Administrative support function**:
**2.1 **Review Credit Bureau**:

- Recon / reports monthly / weekly.
- Investigate exceptions and drive resolution.
- Fix and re-submit rejected accounts.

**2.2 Execute Credit Balance Remediation**:

- Listings: pll91; pll92 and new one being built by pl tech.

**2.3 Clear Non-Disbursements**:

- Listing pl93.

**2.4 Recon Robot Report in Morning**:

- Ensure no journal failures.
- Fix any breaks which took place.
- Execute exception report.

**2.5 **Loan General Enquiries**
**2.6 Document Retrieval**

**3. System access required**:

- BTP: enquiries and journals.
- Salesforce: complaint management.
- BDP: enquiries and journals.
- Intranet / Internet.

**QUALIFICATION REQUIREMENTS**:

- Business, Commerce and/or Management Studies.

**SKILLS AND **COMPETENCIES** REQUIRED**:

- Business Improvement Orientation.
- Digital familiarity.
- Enabling team success.
- Openness to change.
- Operational administration.
- Product and/or Service Knowledge.
- Quality orientation.

**PACKAGE & REMUNERATION**:

- Compensation will be determined based on qualifications, applicable banking experience, and previous earnings.

For more information please contact:

- Joshua

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