IT Product Manager

2 weeks ago

Bellville, South Africa HR Genie Full time

Your relevant B degree plus extensive project management or business analysis experience in a software development environment in the financial services industry will assist you to gather feature requests, schedule releases, and coordinate sprints. You should be able to identify user needs, help a customer understand a business value and work with cross-functional teams to manage product releases.

**Manage Group IT Projects**
**+ Designing, developing and managing activities from product definition & planning to production and release**
- Develop/Compile detailed project plan with milestones (together with service provider resources)
- Liaise with and manage external service providers, project managers and resources
- Liaise with internal clients and other role players
- Ensure adherence to project timelines and on-time delivery o Developingtheproductstrategyandroadmap

+** Reporting in-line with project governance on the following**:

- All technical aspects of projects
- Delivery, delays and issue resolution on project deliverables
- Formal reporting of all governance meetings
- Any other project reporting as identified
- Ensure gated reviews of project process is conducted as agreed
- Assist with drawing up project plan with internal and external role players
- Ensurecomplimentarycapabilitiesandintegrationwithexistingsolutions or ongoing projects Delivery of Information Systems

**+ Ensure strict project governance according to agreed procedures and standards o Track and report on progress as per agreed project governance structure**
- Identify delivery risks early and report to business owner

+ Ensure projects are kept within scope and advise GITO if scope adjustment is required

+ Establish, manage and co-ordinate project team as required from time to time

+ Manage delivery, launch of software together with all role players

+ Manage training and change management together with all role players

+ Managing prioritisation and trade-offs between customer experience, business impact, performance, and post-launch support Systems Development

+ Assist with business analysis to ensure development is in line with business requirements

+ Continuously assess all systems and development on a technical level
- Ensure best practice is followed in selecting appropriate programming environments

**Maintenance of secure environment**
+ Ensure development and production environment complies with Security Standards

+ Ensure compliance with POPIA and data protection rules and policies Infrastructure and support

+ Liaise with infrastructure and support lead to ensure stable environment for product

+ Ensure systems are properly administered according to agreed standards and procedures

+ Ensure turnaround times are within agreed SLAs

+ Escalate and manage support issues to IT Team or external service providers

**Service Providers**

+ Manage SLAs of service providers and ensure on-time delivery

+ Handle and resolve complaints

+ Travel to locations across SA as required to deliver the project + Conduct in person business requirements sessions as required

+ Attend and/or conduct delivery/launch sessions as required.

**Documentation**
+ Ensure proper records are kept of all development efforts
+ Ensure project documentation is completed and stored in the prescribed manner

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