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Payments Officer

3 weeks ago

Durban, South Africa Grindrod Bank Limited Full time

**Payment Processing**

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Capture, approve and release (EFT and Swift) payments requested from client
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details into in-house payment systems
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Ensure cut-off times are adhered to and payments are processed timeously
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for the correct value date
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Following processing of payment, completing daily completeness checks to
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ensure payments have successfully been released by bank.
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Processing of schedule payments
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Processing of lending withdrawals and transfers
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Allocation of Deposits
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Capture and release of online payments
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Processing of transactional banking transactions
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Timeous resolution of payment related queries
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Processing of bank and partner disputed transactions

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Controls and monitoring*

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Authenticate required client transactions by following relevant procedures
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and policies
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Identify exceptions to processes, such as failure to perform payment
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instructions and breaches/incidents
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Continuously evaluate customer journey for payment activities; actively take
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part in improving customer experience through continuous improvements of
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processes/systems
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Maintain service standards / SLAs where applicable

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Project Management*

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Play an active role in cross team and company-wide projects in order to
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support the short term and long-term business strategy
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Review and enhance existing processes and procedures to meet changes in
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legislation and regulations, complimentary and continuous improvement in
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efficiency
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Design processes with continuous improvement and efficiency in mind
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Implement industry best practice and identifying cost saving initiatives

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Regulatory*

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Keep abreast of banking regulatory and industry changes in regulations and
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ensure attendance of training thereof
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Ensure a sound complaint and dispute handling process is maintained within
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the payments team
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Ensure no breaches of banking and other regulations within responsibility

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Foreign Exchange*

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Evaluate requests for Creditor foreign exchange payments for correctness and
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conformity to Exchange Control Regulations and rulings.
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Facilitate review of completed Balance of Payment Forms (outbound and
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inbound BOP) and supporting documentation
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Consult with relevant departments for query resolution

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Strong organization skills and acute attention to detail and accuracy
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Excellent interpersonal communication skills (written and verbal)
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Ability to multi-task, effectively time manage, prioritise, and execute tasks
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Have clear, concise verbal and written communication skills
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Organisation and planning skills
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Proactive approach to problem solving
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Embraces teamwork and thrives in a team environment
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Must possess enquiring mind and a willingness to learn new skills
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Dependable, responsible and takes ownership
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Uphold strict confidentiality and professionalism
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Strong conflict management and resolution skills
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Must be fully computer literate (advanced level preferable)
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An enquiring mind and willingness to learn new skills

**Bachelor's Degree in Finance or relevant tertiary qualification**
Minimum 2 years in a financial institution on a similar role

**Job Type**: Permanent