Underwriter: Accident

What will you do?

This career opportunity is available at SHA Risk Specialists a division of Santam for the Underwriter: Accident & Health, who will be based in Johannesburg: Illovo. What will make you successful in this role?

Underwriting and Monitoring Duties
Underwrite new business, which may be complex in nature, including all tasks associated therewith but not limited to risk evaluation and assessment, coverage analysis, pricing and wording negotiations within underwriting authority.
Refer and acquire sign-off relating to matters falling outside of own authority, in accordance with authority matrix.
Analyse claims experience.
Follow up on new business quotes done
In-person engagement with strategic broker partners on high value / complex renewals
Daily administration of Binders and Outsourcing Agreements
In conjunction with Business Head and Underwriting Head, reviewing and underwriting of binders and outsource arrangements rates to ensure the profitability and governance of these structured solutions
Auditing of these arrangements on a Quarterly basis, or as agreed per Agreement, to ensure compliance with agreed rates, wording and conditions.
Auditing on a yearly basis with Santam Niche Compliance
Undertake Client Liaison meeting on a regular basis
Attend to and keep general filing up to date.

Marketing
Visit brokers to discuss renewals and new business with a focus to build relationships and develop market presence.
Feedback on market intelligence.
Broker/Client Product Specific Training and Presentations

Client Liaison (Internal and External)
Respond to queries and resolve to the satisfaction of the affected parties within the scope of authority and / or responsibility.
Liaise with Santam Niche Regulatory and Santam Group Compliance.
Manage and maintain successful business relationships with relevant clients.
Ensure that clients are provided with consistent superior service and products.
Handle and resolve all relevant client queries within authority levels and liaise with service providers where appropriate.
Work in conjunction with all internal resources and support structures to achieve desired business outcomes.
Work closely with Niche Regulatory

Financial
Meet budget responsibility for a book of business.
Monitor renewals, lapsed policies and new business with monthly report back.

Strategic Input
Provide strategic input for relevant business area if and when required.

General Administration
Draw standard reports if and when required
Handle accounts queries where required.
Attend to daily administrative routine tasks in accordance with organisational standards, processes, procedures and mandates
Attend to the typing of general correspondence if and when necessary. Qualification and Experience

Matric
Insurance related qualification or current studies a preference
FAIS compliant - RE
PST Certified
COB Commercial certified
3 years Underwriting experience
Non-Life Insurer Compliance experience in a compliance role preferable
Knowledge / Experience (This is not a trainee position and A&H or related product knowledge a preference.)
Facultative Reinsurance Experience Skills

Systemic Thinking and strong communication
Technical proficiency and proven underwriting track record in relevant line(s) of business
Retention Strategy Financial Acumen
Track record for handling high pressure work environment
Computer Literacy
Audit and Scheme experience
Administrative Skills
Analysis and Judgement
Attention to Detail
Client Orientation
Conflict Resolution
Communication Skills including negotiation
Initiative
Managing work and delegation
Teamwork
Interpersonal Skills
Organisational Awareness
Self-Starter Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently About The Company

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.

At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals, we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.