Retention Specialist

1 day ago


Johannesburg, South Africa Initiate international Full time

A leading land based operator is expanding portfolios and they have exciting opportunities in their brand new iGaming venture. They have an amazing new **job** opportunity for a **Retention Specialist** to join their team in **Johannesburg**. You will be responsible for the creation and planning of all retention-based marketing for the High-Value segments, monitoring, and analysis of campaigns. You will help deliver maximum return on investment by delivering purposeful campaigns.

Your key **job** responsibilities as the **Retention Specialist** in **Johannesburg** will include:

- Be responsible for both individual Campaign creation and the retention marketing plans for VIP Segments
- Take ownership of end-to-end campaign planning, from idea generation and briefing & resource allocation to analysis, reporting and optimisation - on budget & on time
- Scaling the campaign plan to fit VIP segments
- Leading a small team of VIP Campaign Executives

Requirements for this **Retention Specialist job** in **Johannesburg**:

- At least 3 years of experience working within online gaming
- Experience in leading a team
- High organisational skills. You are used to running projects and to coordinate and deliver on time
- A keen eye for detail and an analytical mind
- Microsoft Excel knowledge
- Knowledgeable about marketing channels
- Fluent in English


  • Retention Specialist

    2 weeks ago


    Johannesburg, South Africa CMTrading Full time

    **TITLE**: **Retention Specialist** **LOCATION**: Johannesburg **POSTION**: Full Time **WORKING HOURS**: 09:00 am - 18:00 pm CMTrading, an award-winning, FSCA regulated, and one of the oldest brokerages, is looking to hire talented **Retention Specialists** to join its growing team in Johannesburg. Your primary responsibility is to cultivate and...


  • Johannesburg, Gauteng, South Africa Rapid Transformational Therapy Ⓡ Full time

    Please note that immediate availability is required for this role.Location:Remote-Preferred locations: United Kingdom, South Africa, USA, CanadaEmployment Type:Full-time (Freelance)Schedule:40 hours per week, 5 days out of 7Preferred Working Hours:12:00–21:00 GMTAbout UsWe are the team behind Marisa Peer and Rapid Transformational Therapy (RTT), a global...

  • CRM Retentions

    2 weeks ago


    Johannesburg, South Africa Igbaffiliate Full time

    A prominent online casino is seeking a Retentions Operations Specialist to enhance the customer experience by supporting CRM strategies and executing initiatives. The role requires strong analytical and operational skills, as well as the ability to collaborate effectively across teams. Candidates should have a Bachelor’s in a related field and experience...


  • Johannesburg, South Africa Dream Team Gaming Full time

    A leading online gaming company is seeking a detail-oriented Retention Operations Specialist to enhance customer engagement through effective CRM strategies. The ideal candidate will possess strong analytical and operational skills, with a focus on improving customer experience. Responsibilities include managing CRM processes, executing campaigns, and...


  • Johannesburg, Gauteng, South Africa Dream Team Gaming Full time

    Department:Our CRM team sits at the heart of the player experience. We focus on building meaningful, long-lasting relationships with our players through personalised communication, data-driven campaigns, and a deep understanding of player behaviour. The team works closely with Product, Marketing, VIP, Support, and Compliance to ensure every touchpoint feels...


  • Johannesburg, South Africa Initiate international Full time

    A premium South African betting site have an amazing career opportunity for a **Retention Marketing Specialist** to join their team in **Johannesburg**. You will be responsible for the planning and implementation of all marketing and promotional activities for all Sports-betting products and marketing channels, with the aim of increasing conversions,...

  • Retentions Specialist

    3 weeks ago


    Johannesburg, South Africa Dream Team Gaming Full time

    Department Our CRM team sits at the heart of the player experience. We focus on building meaningful, long‑lasting relationships with our players through personalised communication, data‑driven campaigns, and a deep understanding of player behaviour. The team works closely with Product, Marketing, VIP, Support, and Compliance to ensure every touchpoint...

  • Member Retention

    7 days ago


    Johannesburg, Gauteng, South Africa Pronto Pilates Full time

    Member Retention & Education Specialist Pronto Pilates is redefining boutique fitness with premium, on-screen Pilates classes delivered in beautifully designed self-service studios. Open from 5:15am until late, our global network of studios offers convenience, quality, and community at an unbeatable price point, making reformer Pilates accessible to...

  • Member Retention

    3 days ago


    Johannesburg, Gauteng, South Africa Pronto Pilates Full time

    Full-Time inJohannesburg, ZA -Remote (any location) -OperationsMember Retention & Education SpecialistPronto Pilates is redefining boutique fitness with premium, on-screen Pilates classes delivered in beautifully designed self-service studios. Open from 5:15am until late, our global network of studios offers convenience, quality, and community at an...


  • Johannesburg, South Africa Jenni Strous & Associates Full time

    An opportunity is available within an international company for a dynamic and data-driven Head of Retention Marketing to take full ownership of customer retention strategies across multiple African markets. This high-impact leadership role blends strategy, creativity, analytics, and team leadership to drive player loyalty, lifetime value, and long-term...