Ict Service Agent
3 days ago
2years
**Job Duties/Responsibilities will include**:
- Ensure that all related documentation is attached to the logged incidents and request.
- Manage call assigning and escalation.
- Follow up and update all user and engineer activity on the logged calls where applicable.
- National Higher Certificate/College Diploma (NQF5) as recognized by SAQA in information Technology (ICT), ITIL Foundation and A+ or N+.
- Strong comprehension of English Language, Microsoft Applications literate, Processes and procedures, Service Desk environment.
- Strong communication to provide high-quality customer service, the ability to listen and ask relevant questions
- Exceptional written and oral communication skills, Fluent English. Analytical.
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ICT Procurement Coordinator
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Stellenbosch, South Africa Mediclinic Full timeICT Procurement Coordinator – Mediclinic Mediclinic is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the United Arab Emirates. The Group is focused on providing specialist‑oriented, multidisciplinary services across the continuum of care...
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ICT Procurement Coordinator
2 weeks ago
Stellenbosch, South Africa Mediclinic Full timeICT Procurement Coordinator – Mediclinic Mediclinic is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the United Arab Emirates. The Group is focused on providing specialist‑oriented, multidisciplinary services across the continuum of care...
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Managed Services Account Manager
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Network Monitoring Agent
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Network Monitoring Agent
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Stellenbosch, South Africa Herotel Full timeApplications are invited for the **Network Monitoring Agent** position. This is an on-site position, to be based in Stellenbosch. **PURPOSE OF THE ROLE**:The role will be responsible for monitoring the National Monitoring Systems to detect any hardware issues on the network. As the first eyes on events that occur on the network, the Monitoring Agent...
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Network Monitoring Agent
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French Customer Support Agent
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Customer Support Agent
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