IT Incident and Problem Specialist

Job Description To manage and resolve IT incidents and problems efficiently, ensuring mínimal disruption to business operations. The role involves identifying root causes, implementing preventative measures, and improving overall IT service delivery, with a strong focus on adherence to ITIL processes and collaboration across business...

Job Description To ensure incident controls and processes are in place as well as recorded to minimize operational business risk impact ensuring the best possible levels of service quality, confidentiality, integrity and availability are maintained - Build working relationships across teams and functional lines to enhance work delivery, collaboration and...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To ensure incident controls and processes are in place as well as recorded to minimize operational business risk impact ensuring the best possible...

Minimum requirements:Certificate or Diploma in computer science, information systems, or related fields3 - 5 years experience in a system analysis experienceResponsibilities:Build working relationships across teams and functional lines in oyder to enhance work delivery, collaboration and innovationDevelop, encourage and nurture collaborative...

Join to apply for the Specialist, Incident Response role at Standard Bank Group Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented,...

Location: ZA, undefined, Johannesburg, Simmonds Street As a Specialist Incident Response Analyst, you will play a central role in detecting, investigating, and responding to cyber incidents in a non-tiered SOC environment. You will own incidents end-to-end from triage through containment and recovery while applying an adversarial mindset to anticipate...

Overview Location: ZA, GP, Johannesburg, Simmonds Street As a Specialist Incident Response Analyst, you will play a central role in detecting, investigating, and responding to cyber incidents in a non-tiered SOC environment. You will own incidents end-to-end from triage through containment and recovery while applying an adversarial mindset to anticipate...

Job Description As a Specialist Incident Response Analyst, you will play a central role in detecting, investigating, and responding to cyber incidents in a non-tiered SOC environment. You will own incidents end‑to‑end from triage through containment and recovery while applying an adversarial mindset to anticipate attacker behaviour. Alongside technical...

The Problem Management Analyst takes responsibility for researching the root causes of incidents, providing temporary solutions (Workarounds), and developing final solutions for known errors. The individual in this position engages in proactive problem management by analyzing trends or historical data of incidents and services. **Key Areas** - Plans,...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...