Branch Manager

1 week ago

Umhlanga, South Africa Futurelink Global Recruitment Full time

**Introduction**

Our client who is a well-established manufacturer is looking for a branch manager to lead their retail office in Umhlanga.

**Duties & Responsibilities**

The provided information outlines the responsibilities and tasks involved in the general management of a branch. The key duties and roles include:
Administration: Ensuring necessary administrative procedures are in place.

Liaison: Acting as the primary liaison between the branch, staff, and office management, providing information and responding to requests.

Goal Achievement: Overseeing and achieving organizational goals while maintaining an efficient and positive work environment.

Scheduling: Supervising the daily scheduling of installers and sales consultants for overall team performance.

Administrative Duties: Performing various administrative tasks such as generating memos, letters, and spreadsheets.

Client Database: Maintaining client databases, tracking accounts, and overseeing invoice workflows.

Team Management: Managing sales and installations coordinators, providing reports, and handling overtime and leave requirements.

Budgeting: Developing and submitting annual budgets and quarterly forecasts for approval.

Business Growth: Managing and developing the Business-to-Business portfolio in collaboration with other branches.

Sales Strategy: Creating a sales strategy broken down into channels and product ranges.

Competitor Analysis: Monitoring market trends, pricing, and services offered by competitors.

Sales Commission: Managing the sales commission structure aligned with company objectives.

Customer Relationships: Building relationships with key strategic customers and professional bodies.

Showroom Management: Keeping the showroom up to date and ensuring professional customer service.

Order Management: Ensuring all orders are correctly uploaded and handling follow-ups.

Financial Management: Monitoring operating expenses against budgets and ensuring compliance with procedures.

Asset Safeguarding: Ensuring the protection of branch assets.

Team Development: Coaching and mentoring team members for personal development.

Leave Management: Ensuring effective leave and absentee management.

Training: Coordinating and driving the training of sales staff and installers.

Product Development: Providing strategic input into key projects for new product development.

Installation Team Efficiency: Monitoring and providing feedback on the efficiency of installation teams.

Customer Support: Reviewing and analyzing customer support levels and reporting to management.

**Desired Experience & Qualification**

Bachelors Degree in Business Administration/Management or other relevant qualification.

A minimum of 5 years proven experience in a leadership role.

Drivers licence and own reliable vehicle.

**Interested?

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