Debtors Clerk/debt Collector

2 days ago

Cape Town, South Africa Continuum Personnel Services Full time

**Debtors Clerk/Debt Collector**
- Collect outstanding debts from our clients and achieve collection target to ensure positive cash flow.
- Timeous processing of invoices when all supporting documents are in place.
- Maintain debtor’s book to ensure that the debt status is accurate and latest.
- Ensure that invoices and debtors statements are mailed/couriered to correct addresses, as per client contract requirement for supplier invoicing
- Timeous printing of debtors statements.
- Confirm with customers that they are in possession of all the relevant documentation.
- Develop reports on aged debt accounts and days sales outstanding (DSO) reports, solve outstanding debtor’s queries without delay.
- Monitor slow moving accounts to identify delinquent debts and take necessary action to recover the debts, address with Division Head if needed.
- Submit Credit Note Application with all required documentation, for authorization/signatures.
- Timeous processing of Credit Notes, ensure that the Credit Notes are properly filed with all supporting transactions attached.
- Timeous processing of receipts on Bank account to customer accounts, receiving, banking and processing of cash payments on a weekly basis to customer accounts.
- Follow up on outstanding debtors according to due date of invoice on a daily basis.
- Offer 24 x 7 services to customers in prompt and accurate manner.
- Post customers’ check and ensure timely credit transfer.
- Review collection queue to perform collection activities accordingly.
- Adhere to customer policies and procedures.
- Close a specific number of collection accounts each month to meet assigned target.
- Contact debtors and implement repayment schedules and terms.
- Assist the company to take legal action against debtors by providing necessary information.
- Maintain security and confidentiality of company and customer information.
- Follow legal requirements during debt collections to avoid legal issues.

**Reporting**
- Export detail after Month End into Excel and compile report as per standard set, to be submitted first week after Month End.
- Reporting checks for division.
- Export Age Analyses after Month-End and draw up Excel summary of the amounts overdue.
- Update Excel summary on daily basis as per Age Analysis and latest debtor’s collection information.
- Ensure that Housekeeping is done on a weekly basis and that all payments received are allocated to the correct invoices/client.
- Assist the Division Head on ad-hoc tasks as per deadlines and work scope given by Division Head.

**Qualifications and experience required**
- Matric (Grade 12)
- Minimum of 3 years’ experience in debtors (local and foreign) invoicing/statements and debtors collection.
- Previous experience on ERP System

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (required)

**Experience**:

- Debtors statements and debtors collection: 3 years (required)
- ERP systems: 1 year (required)

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