Internal Sales Rep

1 week ago


Durban, South Africa Afrique Connection Consultancy Full time

**Role Overview**:
**Minimum Requirements**:

- **Education**: Grade 12 (Matric) - Essential
- **Experience**: Minimum of **3 years internal sales experience in the fastener or related hardware industry**:

- Proficiency in **Microsoft Office Suite**:

- Experience using **Syspro** or similar ERP system is advantageous

**Key Responsibilities**:

- Service and sell to the needs of existing customers
- Support the external sales team with leads, quotes, and order management
- Prepare accurate and competitive quotations based on client requirements and lead times
- Follow up timeously with customers on quotations, queries, and orders
- Handle inbound sales enquiries and convert them into sales opportunities
- Process and manage customer orders on **Syspro**:

- Ensure monthly sales targets are achieved
- Handle amendments and customer queries professionally
- Route new opportunities to the appropriate external rep for closure
- Liaise with stock and dispatch teams to confirm product availability and delivery timelines
- Assist credit control with customer account queries and collections
- Maintain accurate records and keep customer database updated
- Build strong client relationships through friendly, proactive communication
- Conduct basic product demonstrations and training where applicable

**Key Attributes and Competencies**:

- Customer-focused with excellent communication skills
- Goal-driven with strong upselling/suggestive selling ability
- Able to work under pressure and multitask effectively
- Highly organized with attention to detail
- Positive attitude, honesty, and integrity
- Solution-oriented and a proactive problem-solver
- Strong time management and negotiation skills
- A collaborative team player who thrives in a fast-paced sales environment

**Job Types**: Full-time, Permanent

Pay: R12 000,00 - R16 000,00 per month

Work Location: In person



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