Senior Payroll Specialist

**RESPONSIBILITIES**

**Payroll Administration**:

- Process client payrolls on PaySpace, including full monthly, fortnightly, and weekly cycles.
- Capture and audit all payroll input such as new hires, terminations, variable earnings/deductions, and other compensation changes (overtimes, shift allowances, claims).
- Manage Time and Attendance - Jarrison - in support of payroll input - work with the department managers to approve hours.
- Collaborating with the HR team to ensure employee records are up-to-date and accurate.
- Collaborating with the HR team by preparing compensation and benefit documents (increase & bonus letters) and support HR team with the termination documents (final payslips, UIF forms, End of service certificates).
- Acts as the System Administrator for all relevant HR systems (Payroll, Time and Attendance).
- Supports the Head of HR in processing and preparing documents for the annual salary review and annual salary comparison with the respective external partner.
- Ensure the accuracy and timely submission of payroll outputs, including payslips, reports, statutory declarations, and third-party payments.
- Responsible for the reconciliation, submissions and payment of all third parties.
- Preparing schedules and liaising with third party vendors.
- Manage the employee portfolios on Momentum, MIBFA, Discovery portals.
- Providing excellent customer service by answering payroll-related questions and resolving any issues in a timely and efficient manner.
- Support internal process improvements and ensure best practices are followed for BPO payroll delivery.
- Participating in ad hoc and special projects to improve payroll processes.
- Responsible for client satisfaction and client retention.
- Responsible for ensuring all outstanding debtors in respect of payroll portfolio are collected.
- Expat payroll knowledge will be advantageous.

**Industrial Relations & Compliance**:

- Provide administrative support in disciplinary processes and hearings.
- Ensure compliance with labour laws, bargaining council requirements, and health & safety policies.
- Maintain confidentiality of all HR and payroll information.

**QUALIFICATIONS & EXPERIENCE**:

- Matric + PaySpace Certification (Essential).
- Diploma/Degree in Payroll Administration, Business Administration, Human Resources, or a related field.
- 5 + years of payroll experience/administration.
- Minimum 5 years of full-function payroll experience in a BPO or shared services environment (will be to your advantage).
- Proven experience as a Payroll or HR Administrator (manufacturing experience advantageous).
- Demonstrated experience using PaySpace to manage multiple client payrolls.
- Strong MS Office skills especially in Excel and familiarity with HR systems
- Able to handle multi-task environment with profound organizational skills
- Must have a valid driver's license
- Must have reliable transportation

**CORE COMPETENCIES & ATTRIBUTES**

**Behavioural Competencies**
- A strong client-focus with a consulting mindset
- Effective communication and problem-solving skills
- Attention to detail and accountability
- Ability to work under pressure and manage competing deadlines
- Collaborative and team-oriented

**Technical competencies**
- Sound understanding of SARS legislation and statutory compliance (PAYE, UIF, SDL, COIDA)
- Must be able to resolve PAYE & other calculation queries on payslip
- Good knowledge and understanding of the Basic Conditions of Employment Act
- Advanced knowledge of PaySpace payroll software (multi-company functionality, batch uploads, reporting)
- Microsoft Word, Excel advanced experience (Pivots, V-Lookup, formulas).