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Section Manager Communication Operations

3 weeks ago

Thabazimbi Limpopo, South Africa De Beers Group of Companies Full time

Company Description
- Join us a Section Manager Communication Operations to deliver on our strategy and achieve our purpose, which is to Re-imagine mining to improve people’s lives. The purpose of this role is to engage stakeholders - including our host communities and employees - through communication aligned to our brand to enhance our global reputation and build a high-performance culture in support of the delivery of the strategy.

**Be part of the team. The team that makes it happen.**

Anglo American has a portfolio of world-class mining operations. We mine, process, move and market the essential ingredients that enable a cleaner, more connected world and that meet fast growing consumer-driven demands for products from smartphones to electric cars. Our basic materials build homes, offices, railways and airports, and our diamonds fulfil people’s dreams.

**Anglo American Platinum**

**Job Description**:

- Responsible for the management of all operational communication - internal and external, as well as brand compliance - for the Amandelbult Complex.

**Your day-to-day duties will include**:
**Operational Planning**:

- Develop and implement an integrated communication plan to support Amandelbult’s operational strategy and in alignment with the AAP and AA plc business strategies

**Work Management**
- Support work on Operating Model implementation at Amandelbult
- Support the leadership team and line management in executing their communication responsibilities
- Partner with Corporate Communications to support Platinum and Group initiatives
- Gather, prepare, and gain approval of content for our channels such as Engage, newsletters, community newspapers and community WhatsApp platform, Eureka, website, etc.
- Ensuring deadlines are met for our regular publications e.g. community newspapers, Pulse newsletter, etc.
- Review all internal and external publications to ensure consistency of message and quality of output, in compliance with the relevant communications policies
- Overall responsibility for Operation’s content on the Engage app, and driving employee take-up and engagement on the app
- Regular updates on the Engage app to ensure content is up-to-date, relevant and engaging
- Identify issues impacting the operation and develop communication interventions as required (e.g., safety campaigns)
- Responsiveness to senior management requests and relevance of advice and approach provided
- Awareness of company strategy and actions amongst employees (e.g. employee surveys and communicating results)
- Do environmental scanning and analysis and guide Corporate Communication on operational risks and issues that may require an integrated response
- Responsiveness to operational requests for support for Social Performance and other teams within the business in their engagement efforts
- Coordinates crisis communication on site and work closely together with corporate communication to support them in responding to media queries and requests
- As the custodian of the Anglo American brand, takes responsibility and ownership to ensure compliance across the Complex
- Support the HOD team in the delivery of communications to all employees and manage internal and external events as and when required

**This role is in the CA & SI department at a band 6 level reporting to the Corporate Affairs & Sustainable Impact Manager, with a dotted reporting line to the Head of Communications.**
- Qualifications
- Degree in Communications, Journalism or other related fields
- Postgraduate qualification (advantage)
- 5+ years’ experience in leading and supporting the delivery of effective communications strategies
- Experience in the development and implementation of integrated communication plans in a complex environment
- Mining industry experience (advantage)
- Proven experience of interfacing with and influencing colleagues and senior management
- Experience of newspaper/newsletter publishing
- Experience in managing digital channels and drive audience engagement

**Technical skills**:

- Excellent writing skills
- Advanced English language skills
- Deadline-driven
- Excellent research and interviewing skills
- Brand management
- Strong understanding of communication channels and how they operate
- Ability to build and maintain effective local stakeholder networks internally and externally
- If successful, you may be required to undergo a medical fitness test.

**Additional Information
- Who We Are**

We aim to lead the industry by pursuing ever safer and more responsible ways of working, demonstrating integrity, and showing care and respect for people and the planet? That means we are constantly seeking new opportunities to mine and process our products sustainably, using less water, less energy and more precise extraction technologies.

As the custodians of coal and other precious natural resources - diamonds (through De Beers), copper, platinum and other precious metals, iron ore and nickel - our extraordinary