Dutch and English Speaking Customer Service Agent

2 weeks ago

Johannesburg, South Africa 1840 & Company Full time

**Responsibilities**:
- Respond to customer inquiries in a timely and professional manner.
- Troubleshoot and resolve product or service issues.
- Accurately document interactions and follow up when needed.
- Collaborate with internal teams to ensure customer satisfaction.

**Requirements**:

- Fluency in both Dutch and English (spoken and written).
- Strong communication and problem-solving skills.
- Previous customer service experience preferred.
- Ability to work independently and manage time effectively.
- ** Please prepare a short video recording (about 1 minute) in both English and Dutch, introducing yourself and explaining why you believe you are a good fit for this role as this will be requested during your initial interview.**

**About 1840 & Company**

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.

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