Call Centre Consultant

**Our client in the BPO sector is looking for a CCM Manager.** **Responsibilities**: - Conduct staff performance reviews, assess needs, cost/benefit analysis, and other operational strategy assessments. - Establish a high standard for productivity, quality, and customer service as well as define user guidelines. - Develop company systems for customer...

Job Overview: We are looking for a skilled Call Centre Consultant to join our team. The ideal candidate will manage inbound calls from clients, liaise with sales people, stores, and warehouses. Responsible for processing orders and capturing payments on the system.Duties and Responsibilities:Manage inbound calls from clientsLiaise with sales people, stores...

Job Overview: We are looking for a skilled Call Centre Consultant to join our team. The ideal candidate will manage inbound calls from clients, liaise with sales people, stores, and warehouses. Responsible for processing orders and capturing payments on the system.Duties and Responsibilities: Manage inbound calls from clients Liaise with sales people, stores...

Western Cape, CPT - Northern Suburbs - R 9 500 Monthly Big player in the cellular industry is looking for experienced highly customer centric call centre agents to service their clients. A big player in the cellular industry is looking for experienced highly customer-centric call centre agents to service their clients. **Experience**: at least 3 years...

Key Responsibilities Set and manage clear performance, quality, and development goals for team members. Motivate and coach the team to achieve and exceed sales targets. Manage incentive programs and budgets. Oversee onboarding and training for new consultants. Support staff career growth and skills development Handle people-related issues including...

**Call Centre Agent** **Responsibilities** Manage large amounts of inbound and outbound calls in a timely manner Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra...

Western Cape, CPT - CBD Are you a seasoned professional with a knack for identifying growth opportunities and cultivating strategic partnerships? Kinesis Holdings is on the lookout for a dynamic Business Acquisition Consultant to spearhead our expansion efforts. **About Us**: We are professionals in the recruitment industry, specialising in the Call Centre...

Are you a seasoned professional with a knack for identifying growth opportunities and cultivating strategic partnerships? Kinesis Holdings is on the lookout for a dynamic Business Acquisition Consultant to spearhead our expansion efforts. **About Us**: We are professionals in the recruitment industry, specialising in the Call Centre Industry. We are...

A leading staffing agency in Cape Town is seeking a Team Manager to oversee a sales team. Responsibilities include setting performance goals, coaching team members, and managing onboarding and training. The ideal candidate will have over 3 years of experience in team management within a sales environment and at least 2 years in an outbound call centre. This...

Key ResponsibilitiesSet and manage clear performance, quality, and development goals for team members.Motivate and coach the team to achieve and exceed sales targets.Manage incentive programs and budgets.Oversee onboarding and training for new consultants.Support staff career growth and skills development.Handle people-related issues including absenteeism,...