Quality Controller

**Purpose of the Job**: The Shoprite Group is Africa’s largest fast-moving consumer goods retailer with over 24 million customers and 2800 outlets. Our customers are at the heart of what we do, and our sole purpose is to provide all communities with high quality products at the most affordable prices. Within such a dynamic environment, placing the customer at the center of everything we do is essential to maintain a competitive position. As a Shoprite brand, Meat Markets is a dynamic and fast-moving business where Meat Markets is one of the most critical role players. You will be surrounded by teams and individuals who challenge and inspire you to be extraordinary. Are you ready to make an impact? **Role Purpose**: The purpose of the Quality Controller role is to ensure that the assigned production line meets and exceeds all housekeeping, food safety, hygiene, and quality standards. This role monitors and supervises quality control and plant sanitation activities to ensure compliance to all health and safety regulations and practices within the meat plant. This role reports to the Meat Plant Quality Assurance Manager, to support the implementation of quality control policies, practices, and standards and report on quality assurance related issues. **"Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included."** **Job Objectives**: **Role Description**: - **Quality Control**: - Perform quality control (QC) checks and generate reports for incoming and outgoing products to ensure that they meet quality and safety standards in accordance with regulations. - Compile QC reports and checklists. - Perform sensory evaluation for incoming raw materials to ensure consistent quality and for product improvement. - Perform regular internal and external quality control and monitor their quality to provide timely feedback for improvement. - Monitoring and recording shelf life and temperatures for raw materials. - Inspect packaging and labels on all products before despatch. - **Health and Safety**: - Monitoring staff entrance to the production area to ensure staff adhere to the strictest hygiene practices. - Daily glass and hard plastic checks to ensure no particles are found in products. - Weekly chemical calibration checks. - Ensure staff adhere to Personal Protection Equipment (PPE) requirements and reporting non-conformance to management. - **Hygiene Practices**: - Inspect equipment for sanitation and integrity. - Perform preoperational checks for hygiene and quality standards. - Conduct environmental inspections. - **Cleaning team supervision** - Monitor execution of cleaning activities delivered by cleaners. - Plan and schedule cleaning team - Ensure adherence to cleaning schedules and display of schedules **Qualifications**: - Grade 12 similar equivalent - (essential) - A relevant Food Science/ Quality Management or similar qualification - (essential) **Experience**: - + 1-year relevant experience in the food and beverage industry, FMCG or similar with leadership potential or exposure to supervising a team in practicing day-to-day quality control/assurance, hygiene, health, and standards (essential) - Training in basic Food Safety, HACCP Implementation, line inspections and housekeeping (-desirable) - Basic computer literacy skills - (desirable) **Knowledge and Skills**: **Key Competencies and Work Ethic**: - **Leadership skills **- Actively retains and nurtures a high performing team of Meat Plant cleaning staff. Creates a positive teammorale while training and mentoring the team to ensure they are enabled to deliver on their objectives. - **Effective communicator**: Able to effectively communicate with people from diverse backgrounds, demographics, ethnic groups, and cultures. - **Planning and organising** - including planning, deadline management and attention to detail. Is highly organised with a focus on execution, and quality. - **Build solid customer relations -**: - **Self-motivated and driven with strong integrity** - take accountability for actions and mistakes. - **Conflict resolution and resilience** - open, honest, and direct in giving and receiving constructive feedback. ‘Bounce back and try again’ attitude during adversity. - **Quality orientation** - diligently staying on top of the details and understanding how they fit into the big picture. - **Adapting and responding to change** - outcomes orientated, delivering results and meeting business expectations in a fast-paced environment. - **Task Orientated**: - Ability to prioritise tasks and follow up for feedback where required. **Applicant Feedback Policy**: