Site Security Manager

PURPOSE OF THE ROLE_

Responsible for protecting the physical environments of the data centre environment, defining a security risk framework, and ensuring appropriate compliance, based on threat and risk management approach based on ISO/PCI standards. Assist after hours with all client related queries.
- OBJECTIVES_
- MAIN FUNCTIONS OF THE JOB_

Physical Security
- The Site Security Manager is responsible for the day-to-day management of the teams ensuring that Servest Security Standard Operating Procedures are followed, administering the contract to ensure the smooth running of the operation, they will ensure that all new staff receive adequate training and induction and coach, mentor and motivate teams to ensure contract efficiency at all times.
- Lead physical security risk management activities to enhance the value of the company.
- Command and control of the day-to-day management of all Servest Security Guards as directed by the Servest contract.
- Oversee, coordinate, and lead security requirements with vendors who safeguard the company's assets, intellectual property, and technology as well as the physical safety of employees and visitors.
- Identify protection goals, objectives, and metrics consistent with corporate strategic plan and compliance requirements.
- Contribute to the development and implementation of national security policy, standards, guidelines, and procedures to ensure ongoing maintenance of security. Physical protection responsibilities will include asset protection, workplace violence prevention, access control systems, video surveillance, network and access control access, employee education and awareness, and more.
- Work with the executives to prioritize security initiatives based on appropriate risk management.
- Maintain relationships with local, national and law enforcement agencies and other related government agencies.
- Oversee incident response planning as well as the investigation of security breaches and assist with disciplinary and legal matters associated with such breaches, as necessary.
- Work with outside consultants as appropriate for independent security audits.
- Perform daily, weekly, quarterly, and annual audits and reviews to validate that security is deployed as expected.
- Assist the Operations Security Administrators in maintenance and repair of the security system. Adherence to standard operating procedures and to IT Security governance and policies.
- Take initiative to improve IT Security and better fulfil the needs of the user base.
- Comply with client specific security procedures, including incident and change control procedures.
- Assist after hours with all client related queries (Monday to Sunday)
- Daily working hours 6AM 6PM (Monday to Friday)
- Do daily CCTV/Access Control checks and report any discrepancies,
- Conduct a complete patrol throughout the premises daily to ensure everything is still in order and report any discrepancies.
- Conduct daily checks on all key registers and escalate immediately if any keys are missing. o
- Conduct daily camera reviews to ensure all cameras are fully operational.
- Accept all client deliveries to the premises and upload the relevant documents linked to the tickets to Ozone.
- Assist or escalate with all unexpected incidents that might occur after hours.
- Support the national security team, as requested from time to time.
- Manage contractor biometric group and contractor per group access across all sites, where Biomaster, Gallagher or equivalent deployed. Perform contractor quarterly audits across all sites.

Information Security
- Manage risks associated with access to the information assets/systems.

SKILLS REQUIREMENT
- Good communication skills
- Active listening ability to understand requirements.
- Proactive problem solver
- Ability to work independently & a positive team player.
- Self-motivated
- Conducts self professionally, exhibits high levels of tolerance and patience.
- Responsible for continued learning and development.

QUALIFICATIONS AND EXPERIENCE
- Matric
- 4 years' experience in Physical Security environment
- Experience in Vendor Management and related SLA's
- Experience in administering and enforcing physical security across multiple sites.
- Driver’s license and own car