Workforce Manager

Our client is seeking an experienced and results-drivenSenior Workforce Manager at their site in Umhlanga, Durban. The Senior Workforce Manager is responsible for strategically planning and optimising staffing to meet customer demand, enhance agent productivity, and deliver exceptional service efficiently. This role leads and guides forecasting, scheduling,...

Direct message the job poster from Ignition CX Driving talent acquisition strategies and enhancing candidate experience. The Senior Workforce Manager is responsible for strategically planning and optimising staffing to meet customer demand, enhance agent productivity, and deliver exceptional service efficiently. This role leads and guides forecasting,...

A leading telecommunications firm in Umhlanga Rocks is seeking a Senior Workforce Manager to enhance staffing strategies and candidate experience. The ideal candidate will possess extensive experience in workforce planning, scheduling, and data analysis in a call center context. Responsibilities include optimizing staffing levels, managing team performance,...

Our client is seeking an experienced and results-driven Senior Workforce Manager at their site in Umhlanga, Durban. The Senior Workforce Manager is responsible for strategically planning and optimising staffing to meet customer demand, enhance agent productivity, and deliver exceptional service efficiently. This role leads and guides forecasting,...

The Senior Workforce Manager is responsible for strategically planning and optimising staffing to meet customer demand, enhance agent productivity, and deliver exceptional service efficiently.This role leads and guides forecasting, scheduling, real-time monitoring, and improvement initiatives to ensure the call centre operates effectively and maintains...

Our client is seeking an experienced and results-driven Senior Workforce Manager at their site in Umhlanga, Durban. The Senior Workforce Manager is responsible for strategically planning and optimising staffing to meet customer demand, enhance agent productivity, and deliver exceptional service efficiently. This role leads and guides forecasting,...

Job Description: Our client is seeking an experienced and results-driven Senior Workforce Manager at their site in Umhlanga, Durban.The Senior Workforce Manager is responsible for strategically planning and optimising staffing to meet customer demand, enhance agent productivity, and deliver exceptional service efficiently.This role leads and guides...

A leading workforce management company is looking for an experienced Senior Workforce Manager in Umhlanga, Durban. The role focuses on optimizing staffing, ensuring efficient call center operations, and leading a workforce planning team. Candidates must have at least 9 years of relevant experience, particularly in BPO or call center environments, combined...

Rewardsco Sales is a leading provider of outsourced sales, distribution and after-sales support services to clients in the finance, insurance and telecommunications sectors. We are expanding and require a seasoned Senior Workforce Manager to support the business. This is a key position for the company as the efficiency of our employees is critical to our...

**Job Details**: - Division Rewardsco Sales- Business Unit Outbound- Minimum experience Mid-Senior- Company primary industry Telecommunications- Job functional area Operations- Rewardsco Sales is a leading provider of outsourced sales, distribution and after-sales support services to clients in the finance, insurance and telecommunications sectors. We are...