Healthcare Receptionist

6 days ago


Southern Suburbs, South Africa Faircape Full time

Faircape Health, a division of the Faircape Group, owns and manages six luxury lifestyle villages with state of the art and technologically advanced Healthcare Centres at each village.

We are looking for an organised and professional **Healthcare R**eceptionist** to manage the Reception area in our healthcare centre at our retirement village in Noordhoek (**Noordhoek Manor)**

As Receptionist you will play a crucial role in ensuring smooth day-to-day operations of our Healthcare.

If you are a strong administrator and have a passion for dealing with people then this is the perfect opportunity for you.

**Duties will include, but not be limited to**:

- Welcome and greet all visitors into the healthcare in a courteous manner
- Answer all telephone calls in a courteous and professional manner
- Direct calls promptly, efficiently and courteously
- Receive and convey messages in writing, verbally and electronically to the relevant person timeously
- Open, stamp and distribute all incoming mail appropriately daily
- Ensure communication in the Healthcare facility is conducted in a professional manner
- Check Shift Leader's communication diary for appointments, messages, instructions and convey to relevant departments / personnel daily
- Prepare starter packs for new employees and assist with fingerprint registration
- Printing of competencies for staff members
- Ensure all administrative duties relating to the efficient running of the Duty Station is completed accurately and timeously
- Attend to all deliveries, queries, maintenance and sub-contractors entering the healthcare unit
- Assist with billing and charge sheets
- Collect payments from patients upon discharge
- Assist the Healthcare Administrator to ensure professional running of the facility when required

**Requirements**:

- Proven experience within a similar role
- Experience in hospital/medical environment advantageous
- Administration qualification would be an advantage

**Skills and Knowledge**:

- Computer literate (Google Docs advantageous)
- Strong administration skills
- Professional communication skills and telephone etiquette
- Strong interpersonal skills
- Neat, professional and presentable
- Customer service orientated

**Specific Requirements**
- Solid and positive references
- Clear health record
- Clear credit record
- No criminal record
- Own reliable transport
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing the job

Working Hours: Normal working days are Mondays to Fridays from 08h00 until 17h00 (alternating per week) The salary on offer is from R 10 000 Cost to Company per month. The amount offered will be dependent on qualifications, experience, and other market-related factors.

To learn more about Faircape, please see below a link to our Magazine



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