Senior Manager

7 days ago

Pretoria, South Africa Tych Business Solutions Full time

The position of Senior Manager: Key Individual is vacant. The Senior Manager: Key Individual will report directly to the Chief Marketing Officer and forms part of the Member Service and Experience division. The position is based in Head Office.

The total remuneration package for this position is negotiable based on qualifications and experience.

The Senior Manager: Key Individual will be required to provide support to the Chief Marketing Officer through the implementation of the following Key Performance Areas (KPAs):

- Ensuring that the Scheme has policies & procedures in place to act and function as a Financial Services Provider (“FSP”).
- Manage and oversee the activities relating to financial service rendered by the Scheme.
- Ensuring the Scheme’s adherence to all requirements to ensure accreditation as an FSP, including the General Code of Conduct and Fit & Proper Requirements.
- Track and monitor the adherence of the compliance processes and procedures.
- Maintain a register of the representatives providing advice and intermediary services to members.
- Manage, monitor, and ensure that quality customer service is delivered.
- Take the initiative to ensure that Scheme’s objectives are met, and targets are exceeded.
- Adhere to operational objectives, plans and policies of the company in execution of responsibilities.
- Interpret operational plans, policies and objectives accordingly.
- Execute day to day work in line with the organization’s policies and procedures
- Remain abreast of all policies and procedures as updated from time to time.
- Oversee the regional KI’s in terms FSP activities.
- Coach and mentor the regional KI’s and Client Liaison Officers and Reps rendering the service.

Qualification, skills and competencies requirements are:

- Diploma/Degree in Legal/ Finance as per FSCA approved qualifications list.
- RE1 is required and RE5 will be advantageous.
- Up to date CPD points for each previous cycle as well as the current cycle.
- Completed Class of Business for the Health sub-category they will oversee.
- FSCA Compliance Qualification would be advantageous.
- Accredited as a Key Individual with the FSCA (CFP).
- A minimum of 5 years general management to manage regional Key Individuals within the Medical Aid or Financial Services Industry.
- Management and oversight experience completed in the financial industry under specific categories and sub-categories.

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