Sales Call Centre Agent

1 week ago


Auckland Park, South Africa First federal Investments Full time

**Job Requirements**
- Matric or NQF level 4 qualification is essential
- Excellent verbal and written communication is a must
- Must be able and willing to work under pressure
- Must have an ability to successfully resolve conflict
- Must generally have a calm disposition
- An ability to work in a stressful or challenging environment
- An ability to handle pressure and stress management
- Call centre training or qualification is an added advantage

**Duration of employment**
- Permanent, Full time position

**Job Analysis**:

- The Agent will be responsible to call predetermined leads to proactively market the bank’s product for which he/she is accredited, in a fully compliant manner.

**Experience**:

- A minimum of 8 months proven success in an Outbound/Inbound Telesales or customer service role
- Computer literate
- Previous and proven experience within Financial Services and/or Customer service
- Demonstrate an ability to work independently
- To meet production targets/deadlines

**Duties & Responsibilities**
- Making/Taking minimum outbound/inbound calls per day as per set target
- Provide proactive and responsive support to clients
- Providing outstanding service via all communications channels
- Act as channel of communication to present the features and benefits of the bank’s products that are offered by our client to prospective customers.
- Ensure that applicable campaign’s targets are met.

**Job Types**: Full-time, Permanent

Pay: R4 500,00 per month

**Education**:

- High School (matric) (preferred)

Application Deadline: 2025/06/30
Expected Start Date: 2025/10/07



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