Resource Planner

Durban
Customer Service
40 hours

**Description of**
**this vacancy**:
Start your career as a Resource Planner & Stock Controller at Vopak and contribute to social themes such as energy security and energy transition. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance.

Vopak SA’s Resource Planner & Stock Controller role is designed for dedicated and driven individuals who are capable of excellent communication skills, Customer and Quality Orientation, Results Orientation, Eagerness to learn, Sensitivity Discipline and managing change

Ready to develop yourself and make a positive impact? Improve the world and start as Resource Planner & Stock Controller at Vopak.

**What will you do as a Resource Planner & Stock Controller?**

The Resource Planner & Stock Controller will be required to ensure suitable resources (infrastructure, ullage and human) available for the safe and efficient execution of orders to maximize the terminal’s efficiencies and value to customers serviced by Vopak.

The Resource Planner & Stock Controller reports to the Customer Services Manager - Vopak South Africa, with governance reporting to the Finance & Risk Manager, Vopak South Africa.

**What do we offer you?**
- A market-based salary that is commensurate to your experience and knowledge and attractive bonuses
- Various growth & developmental opportunities
- Relevant and competitively placed allowances
- Disability & Risk Insurance that is fully subsidized by the company
- Group Medical Aid where Vopak pays 50% of the nominal costs
- Excellent Retirement Scheme funding through our Group scheme retirement fund

**What do we expect from you as a Resource Planner & Stock Controller?**
- Grade 12 or equivalent
- Degree in Chemical/Mechanical Engineering or Bachelor of Technology in Operations Management or the equivalent
- 3-5 years related experience
- Working knowledge of standard office systems and software programs
- Strong competency on reporting writing and analytical skills

**What to look forward to?**

**You are going to experience that we care & dare**: We are empathetic. We know when to lead and know when to let others lead. We attract, grow and coach future leaders.

**We aim to communicate in a clear & authentic way.** We solicit feedback, ask and listen, learn and unlearn.

**We lead the We**: We have a passion for winning and growing as a team. We inspire people to deliver a joint performance. We create an inclusive environment where different thoughts, generations, cultures and experiences are valued and encouraged.

**What does your day look like?**

Some of the operational elements of the Resource Planning & Stock Controller include:

- Responsible for the correctness of the stock administration which is carried out by the teams. The Resource Planner & Stock Controller is responsible for identifying stock differences, supporting investigations and reporting on this, among other things, on the basis of stock KPIs.
- Responsible for the governance and reports on (non)compliance to Durban & Lesedi stock control.
- Responsible to minimize financial and non-financial risks of stock losses, excise duties, import duties and other taxes.

**Your core responsibilities are**:
**Resource Planning**:

- Create a work plan for the operational execution activities at the terminal ensuring activities are executed safely and efficiently to meet customer requirements/expectations. Considering physical restrictions in our infrastructure and the ‘first come - first serve’, resulting in no or mínimal delays in terms of use of common infrastructure.
- Ensure ullage for customers is available for forecast orders/movements and engage CS accordingly to plan available ullage
- Co-ordinate and track outages required for preventative maintenance / break down repair and ensure limited impact on the plan for service to customers
- Evaluate the plan against the actual execution of the activities (with the use of KPI reporting) to provide feedback to the Customer Services Manager, Terminal Managers and Shift teams to improve performance and service levels.
- Liaising with internal stakeholders, e.g. Operations, Technical, Customer Services, etc. as well as external stakeholders e.g. Berth Planning Forum, Vessel Agents, Transnet Pipelines, etc.
- Support the organisation’s drive to maximize throughput and revenues

**Stock Control**:

- Monitor for accuracy of daily stock records and inventory transactions
- Identify, investigate and report stock admin deviations, and check compliance of differences are in line with contracts, procedures, and Vopak way standard
- Taking care of the weekly and monthly KPI reports and trend analyzes with regard to the stocks for the benefit of the management
- Support various departments e.g. Ops execution, customs and CS in the analysis of stock issues with regard to stock management
- Ensuring knowledge transfer and tra