Assistant Food and Beverages Manager

5 days ago

Kruger National Park, South Africa Tych Business Solutions Full time

You will be required to supervise and control all service areas and functions in the lodge, to the required standards, ensuring smooth operations.

**KEY FOCUS AREAS**
- Supervise service, manage service standards, and ensure that service staff are fully prepared for each guest service, including confidence in food/menu descriptions and wine pairing recommendations.
- Ensure consistency in services and products offered.
- Monitor staff and patron activities to ensure that liquor regulations are obeyed.
- Perform service tasks including presentation and sales of beverages and training thereof, ensuring that the required profit margins are met.
- Assist in developing and implementing specialty drinks including welcome, morning and evening drinks.
- Promote optimal communication between the Kitchen and the Service team, including daily service meetings and appropriate pass management.
- The primary focus of this position is on Guest Service, yet stock control and financials form a crucial part of the duties.
- Maintain beverage and service equipment inventories and keep inventory records.
- Ensure all guest information available is collected and communicated prior to arrival.
- Ensure that work practices are efficient, clean and hygienic
- Assist Management in counselling and succession planning for the department
- Monitor, manage and control leave days and overtime according to company standards.
- To ensure that deadlines on all projects are met.

**TEAM SUPPORT & PRODUCT KNOWLEDGE**
- Good knowledge of the highest level of customer service in a luxury environment.
- Good knowledge and understanding of stock procedures and control.
- Good knowledge on the operation of all appliances and equipment.
- Good knowledge of hygiene and all cleaning products used.
- Basic knowledge of planning, budgeting and departmental administration.

**REQUIREMENTS - QUALIFICATIONS AND SKILLS**
- Grade 12
- Computer /Administration skills
- Problem solving Skills
- 1 Year experience in a similar role
- Licence
- South African citizen or valid work permit

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