Safetycloud Assistant Branch Coordinator, Westville

2 weeks ago

Westville, South Africa SafetySA Full time

**Closing date: 28 October 2024**

**Communication and liaison**:

- Co-ordinate daily/weekly reports for the Business Support Coordinator.
- Establish good relationships with clients, suppliers and internal staff.
- Sign in students on the day of their course.
- Resolve and log queries efficiently and within a professional timeframe to ensure client satisfaction.
- Monitor the internal certification process.
- Manage Teams folders with all Learnership records.

**Office administration**:

- Manage the ordering of Learnership training material in line with booked schedules.
- Oversee preparation of classroom for training.
- Oversee that attendance registers are completed according to company policy.
- Oversee that ID/SETA pack for trainers are prepared.
- Manage the process (scan/upload of signed attendance register and SETA documentation to head office/Odyssey).
- Track training packs until internal certificate is ready for collection.

**Report and Assisting**:

- Ensure that assessments are assessed and moderated on time.
- Upload completed attendance register on Odyssey.
- Manage Learnership results spreadsheets
- Maintain and submit documents to SETA department when required.
- Prepare relevant reports requested by Administrator at SETA department.
- Ensure packs are complete for QMS and SETA audits including preparation for audits.
- Assist with other SETA requirements when requested by SETA department.
- Ensure project review checklist is 100% complete.
- Perform scanning, photocopying, and filing of documents.
- Report any non-conformances on any quality issues to the Administrator.
- Matric Grade 12 (a degree or diploma will be advantageous but not required).
- Minimum of two years’ experience in administration.
- MS Office, especially Excel.
- At least 2 years computer systems and database experience.
- Ability to work independently fulfilling a variety of duties.
- Ability to process large volumes of work.
- Excellent organizational skills and attention to detail.
- Excellent interpersonal communication skills and ability to communicate with a diverse population.

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