IT Technician

1 week ago

Durban, South Africa Debt Solutions SA Full time

Debt Solution SA is currently recruiting for a Junior IT Support Technician to join our team based in Essenwood DURBAN

Duties & Responsibilities:
Understanding Network protocols

Networking knowledge is required

Experience dealing with users and understanding how to deliver clear and effective IT Support Services

Wireless configuration, and management

Hardware troubleshooting

Software Installations

Remote support and onsite support

Hardware installation

Provide 1st Line Support.

Understanding User requirements Desktop / Laptop setup.

Printing/Scanning support (IP Printing, shared network printing, local printers)

Virus and Malware detection, prevention

Office 365 Setup and configuration beneficial with good understanding of Microsoft products

Update internal systems with all work carried out.

Desired Skills and Qualifications:
Grade 12

Valid South African Driver’s License

Own Transport

Preferably CompTIA A+ & N+ - need desired qualification.

Working knowledge of computer/laptop hardware and troubleshooting

Working knowledge of backup solutions and antivirus solutions

Work Experience:
1 years or more Support experience.

Microsoft Operating System Experience essential.

Experience working in IT within a call center

VOIP experience

ViciDial experience advantageous

Office 365 experience advantageous.

Personal Skills and Attributes:
Good communication skills in English (writing and verbal important)

Punctual

Ability to work under pressure.

Motivated and Presentable.

Salary R5 plus R500 attendance bonus

**Salary**: R5,500.00 - R6,000.00 per month

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