Operational Clerk

_**Department: Tools**_
- **Reporting to: DC Manager**_
- **Purpose The purpose of this job is to assist in the efficiency and effectiveness of the wholesale division by ensuring all administration tasks are completes timeously. This will result in achieving customer satisfaction, in order to generate sales and promote the business and create sustainable growth.**_

**KEY RESPONSIBILITIES**:

- Ensure faulty stock received from branches has the relevant completed documentation
- Liaise with relevant Buyer of the stock received from branches
- Communicating with the suppliers to arrange collection of stock and assisting with collection
- Regular stock takes of the department
- Return stock to branches that does not meet returns policy or did not liaise with the Buyer
- Maintain harmonious working relationships with internal stakeholders who supply and transfer stock by consistently deliver internal customer service satisfaction in terms of the company's customer service standards
- Comply with Health and Safety standards
- Participate in perpetual stock takes
- Ensure housekeeping of work area
- Perform any work related tasks as delegated by superior

**REQUIREMENTS**:

- Matric or Equivalent
- 3 years in stock related function
- 2 years’ experience in the industry
- 5 years minimum stock handling experience
- 5years stock procedure knowledge
- Competent with internal Touchpoint system
- Planning, time management & organizing skills
- Ability to communicate effectively (verbal & written) at all levels
- Ability to handle pressure
- Computer skills - Microsoft office (Internet, E-mails, Word & Excel)
- Policy and procedure driven
- Accuracy, discipline, and motivation

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.

**Education**:

- High School (matric) (required)

**Experience**:

- stock related function: 3 years (required)
- in the industry: 2 years (required)
- stock handling: 5 years (required)
- stock procedure knowledge: 5 years (required)