Analyst Manager

**Introduction**
- Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities, and businesses.

**Disclaimer**
- As an applicant, please verify the legitimacy of this job advert on our company career page.

**Role Purpose**
- Manage and take accountability for the development of specific analysis & product owner practices (including but not limited to Business Analysis, System Analysis, Data Analysis, Business System Analysis), and act as a thought leader and Subject Matter Expert in the specific discipline.

**Requirements**:

- Valid Matric Certificate
- Relevant Analyst qualification (Essential)
- Relevant B-degree in Information Technology, Computer Science, Mathematics, or related discipline (Essential)

**Knowledge**:

- Knowledge of the Financial Services and Insurance industry
- Knowledge of the Software Development Lifecycle
- Proficient in Microsoft Excel, Access, PowerPoint.

**Skills**:

- Problem-solving skills
- Report writing skills
- People management skills
- Interpersonal skills
- Communication skills
- Negotiation skills

**Experience**:

- 3 - 5 years management experience
- 8-10 years’ overall experience as an Analyst or equivalent, demonstrating depth of technical understanding within a specific IT discipline / technology.

**Duties & Responsibilities**

**INTERNAL PROCESS**:

- Collaborate with cross-functional colleagues on integrating analytical data and insights with other primary and secondary data sources for cross-functional insight and collaboration.
- Explore and propose use of new datasets and methodologies.
- Identify and realise opportunities for automation and other efficiencies.
- Exhibit analytical rigor in the valuation of business opportunities and the quantification of risk.
- Ensure adherence to IT policy, procedures, best practice and other relevant policies.
- Act as an escalation point for any queries, concerns or service issues..
- Train others on the functions, key responsibilities, and practices of the specific Analytical discipline.
- Participate in developing formal procedures for getting things done within the organisation.
- Seek and enable understanding of how own team’s actions align with broader goals and strategies.
- Share expertise, experience and new learning with a variety of colleagues both within and outside of own team.
- Actively identify potential issues or roadblocks and effectively obtain buy-in from key partners based upon suggested solutions.
- Proactively develop specific Analytic practice based on best practice research and share knowledge and insights with peer and team members.
- Develop a Community of Practice for specific Analytic practice, encouraging collaboration within the discipline and across other Analytic disciplines.
- Use knowledge of existing products, processes and services to generate new options that spur growth and new business.
- Anticipate challenges and assess risks, executing contingency plans.

**CLIENT**:

- Build and maintain relationships with clients and stakeholders that promote cross delivery practice solutions.
- Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
- Define fair and innovative client service practices which build rewarding relationships and allows team to provide exceptional client service.
- Engage with key internal and external stakeholders to identify changing client needs and make recommendations to align service offering with client needs.
- Manage a client service excellence culture which builds enduring relationships and allows team to provide exceptional client service.
- Manage the introduction of new channels for client interaction in order to improve client services against service expectations.

**PEOPLE**:

- Be a member of and make positive contributions to Professional Bodies and Stakeholder Groups
- Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
- Develop, implement and manage a People Capability plan that ensures that the function has the human resources and skills required to deliver on the strategy for the short-, medium
- and long-term.
- Identify, attract, appoint, grow, engage, reward and retain top talent to drive strategic execution.
- Demonstrate exemplary leadership behaviour, through personal involvement, com