Branch Manager

7 days ago

Pietermaritzburg, South Africa Marsh Full time

**Branch Manager - Pietermaritzburg**:
Marsh is a global leader in **insurance broking** and innovative risk management solutions. We help clients quantify and manage risk and help them unlock new growth opportunities.

Having an established presence in more than 130 countries worldwide, national and international collaboration and connectedness are at our business's core. We are **relation builders** at heart, both with our colleagues and our clients. **Diversity **and** inclusion** is an integral part of our culture. All this makes for fertile ground for your personal and professional development, benefitting from an environment that stimulates **internal mobility**.

**What can you expect?**

As a Branch Manager, your main focus will be:

- Managing and running the Pietermaritzburg branch profitably
- Development and growth of income and business in the Pietermaritzburg and surrounding area
- Managing, training, developing, coaching and motivating staff
- Providing input on national matters
- Servicing and retaining clients

**What is in it for you?**
- An international well-established company with a strong brand and strong results to match
- Opportunity to make the difference and to work on both local and regional projects
- Attractive benefits coverage
- Employment contract and hybrid work model
- Outstanding learning and mentoring programs and internal mobility opportunities

**We will count on you to**:

- Manage income
- Set annual budgets and manage branch within these budgets
- Draw up annual branch business plan
- Implement “Best Practice” processes and procedures and ensure adherence thereof
- Manage and measure the minimum standards as set for the Pietermaritzburg office
- Hold regular meetings between the company and suppliers
- Set and manage New Business targets
- Constantly build relationships between client, suppliers and the company
- Establish yearly training plan for the staff
- Collate and reconcile all management information - lost business, new business, claims, cash, flash, variance reporting etc.
- Provide management information / reports as and when required
- Attend and contribute to various branch managers conferences and contact training schools
- Take part and contribute to various projects that take place during the year
- Manage credit control within the required standards

**What you need to have**:

- Minimum 10 years appropriate experience in short term insurance, sales and client service delivery function
- Matric, relevant formal qualification and AIISA (or similar)
- Must be FAIS compliant
- Must have passed Regulatory Exams - level 1
- Must be fluent in English and Fluency in Afrikaans will be an added advantage

**What makes you stand out**:

- Continuous improvement approach
- Think outside of the box and a can-do attitude

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