Senior Administration Officer

**UP Professional and Support**:
DEPARTMENT OF STUDENT AFFAIRS

SENIOR ADMINISTRATION OFFICER (ISFAP) (THREE YEAR ANNUAL RENEWABLE CONTRACT) (TWO POSTS)

PEROMNES POST LEVEL 9- The University of Pretoria's commitment to quality makes us one of the top research Universities in the country and gives us a competitive advantage in international science and technology development._

JOB PURPOSE:
The Senior Administration Officer is responsible for optimising the delivery of student support on the Ikusasa Student Financial Aid Programme (ISFAP), and for administering key operational workflows on behalf of the Programme and the University.

RESPONSIBILITIES:

- Operational coordination and support student throughput:

- Operationalising the programme in line with ISFAP’s strategic guardrails and goals;
- Case managing ISFAP students, as required, to ensure students stay on track to graduate and are competitive for placement in graduate job opportunities;
- Facilitating student referrals to advising for retention and connect them with key programmes and University resources;
- Supporting on-campus laptop support provision with coordination with external vendors;
- Academic, financial, wellness, and careers advising programme:

- Supporting the implementation of a programme of academic, financial, wellness and careers advising and guided pathways for all ISFAP students;
- Ensuring information of all programme students on the programme’s scholarships management technology tool, is up to date;
- Maintaining data within the programme’s technology toolset to support outcomes and impact reporting;
- Onboarding of ISFAP students:

- Conducting onboarding of ISFAP students to the programme;
- Supporting delivery of a communications strategy to drive brand recognition amongst the programme’s target audience;
- Managing and maintaining relationships with students to ensure programme buy-in;
- Administrative support and reporting:

- Ensuring all administration, collection of documentation, coordination of payments for students, as well as coordination of documentation regarding the ordering and distribution of textbooks are conducted and completed;
- Quarterly capturing of academic performance and interventions;
- Compiling and submitting reports as required.

MINIMUM REQUIREMENTS:

- A three-year National Diploma;
- A total three years’ experience in;
- Working with university students and/or young people;
- Administration and organisation, with high attention to detail.

REQUIRED COMPETENCIES (SKILLS, KNOWLEDGE AND BEHAVIOURAL ATTRIBUTES):

- Knowledge:

- Understanding of:

- Support needs of university students from low-income backgrounds;
- The higher education sector in South Africa;
- The social impact or philanthropic organisation;
- Knowledge of student retention and academic development strategies;
- Technical competencies:

- Capability to use data and technology daily;
- High level of proficiency in Microsoft Office, including Excel and PowerPoint;
- Appetite and ability to leverage technology to solve issues in new ways;
- Sound written and verbal communication skills;
- Proven presentation skills;
- Behavioural competencies:

- The ability to build relationships with students from low-income backgrounds is essential;
- A passion and energy for supporting young people’s success and a solutions-orientated mindset.

ADDED ADVANTAGES AND PREFERENCES:

- A degree;
- One-year experience in;
- Implementing student support interventions;
- Student development and related problem solving.

The all-inclusive remuneration package for this contract position will be commensurate with the incumbent’s level of appointment, as determined by UP policy guidelines.
- A comprehensive CV;
- Certified copies of qualifications;

CLOSING DATE: 20 March 2025
- The University of Pretoria is committed to equality, employment equity and diversity._
- The University of Pretoria reserves the right to not fill the advertised positions._