Technical Trainer

2 weeks ago

Cape Town, South Africa SPACE44 Full time

**Company Overview**
SPACE44 helps fast-scaling Innovators in the US, Canada and Europe, augmenting with dedicated High-Performance Developer Teams. As a Germany-based company we have built an international Talent Scout engine to create the biggest possible reach in acquiring talent. With our High-Quality-Approach in assessing and coaching our teams we enable extensive experience in remote-team work. We are a young team with flat hierarchies - authentic and honest - working like friends. We ensure a modern Leadership and Working Culture, adapted to a 100% remote working and multi cultural environment. We provide regular reviews and personal coaching sessions with development plans to contribute to your personal and professional career development and growth.

**Who we are looking for?**
We are looking for an experienced and credible Technical Trainer to join our team. Your role will be extremely important as you will be responsible to prepare and conduct training courses to help workers learn new and grow current skills and train them on proper computer and systems usage for our organisation. If you know how to design engaging training material to explain technical procedures and best practices, we'd like to meet you.

**Responsibilities**
- Design technical and procedural manuals using English as a base language
- Create new material or update existing material by describing informational needs, submitting initial versions for review, revising, and editing final copy
- Conduct role-specific training on tools and programs each team uses daily
- Research and recommend learning systems if applicable
- Constantly improve training by evaluating effectiveness
- Train new employees on proper use of hardware and software
- Perform regular organisation-wide trainings and workshops on system security
- Evaluate the effectiveness of each educational session and Track employee success and progress
- Maintain updated records of training curriculum and materials

**Requirements**:

- 2+ years proven work experience as a Technical Trainer or similar role
- Training Certifications
- Sound knowledge of traditional and modern educational techniques
- Experience designing technical training programs and workshops
- Familiarity with web-based learning platforms and modern educational techniques
- Excellent communication skills with the ability to explain technical terms plainly
- Familiarity with software development
- Fluent in English
- Advanced Computer Skills

**Key Skills**
- Excellent oral and written communication
- Flexible
- Positive Attitude
- Administrative skills
- Analytical and technical skills
- The ability to motivate others
- A patient, empathetic and friendly approach to teaching
- Strong Time Management and organizational skills
- Has curiosity and does not settle for the status quo

**Benefits**
- A true remote working environment with a non-linear work day in line with productivity and balancing work and personal life
- Part of a strongly scaling business and market
- Working with highly innovative tools and systems of a modern, fully digital business
- High degree of accountability and responsibility
- Ample opportunities for coaching, training and self development incorporated with regular performance reviews
- Working in a most modern SAAS system environment
- A good income with half-yearly reviews

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