Medical Receptionist

The Ridge Vet and Spa is a veterinary practice and grooming parlor based in Umhlanga, Durban.

The company is seeking a professional receptionist able to work Monday to Friday shift work (8 hour shifts) between 7am - 6pm, every alternate Saturday 7.30am -12pm.

**Requirements**:

- Minimum Grade 12 (Matric)
- Minimum of 2 years’ experience in a similar role.
- Immaculate communication skills
- Computer literate in Microsoft outlook and other relevant software
- Languages: Proficiency in English

Key Responsibilities

2. Scheduling appointments: Managing the appointment schedule, including booking, canceling, and rescheduling appointments.

3. Client intake and checkout: Processing client intake and checkout, including collecting medical history and payment information.

4. Medical records management: Maintaining accurate and up-to-date medical records for clients and their pets.

5. Payment processing: Handling payment transactions, including processing credit card payments and managing accounts receivable.

6. Staff management: Supervising grooming staff.

7. Grooming Services: Overseeing the grooming process, including ensuring that pets receive proper care and attention.

Essential Skills

1. Communication skills: Excellent verbal and written communication skills are essential for interacting with clients, grooming staff, veterinarians, and technicians.

2. Organizational skills: Strong organizational skills are necessary for managing multiple tasks, including scheduling appointments and maintaining medical records. Ability to prioritize taks and meet deadlines in a fast-paced environment.

3. Customer service skills: Providing excellent customer service is critical for building client relationships and ensuring client satisfaction.

4. Attention to detail: Attention to detail is essential for accurately maintaining medical records and processing payments.

5. Pet care knowledge: Familiarity with pet care and grooming practices is essential for ensuring that pets receive proper care and attention.

6. Demonstrated ability to exercise good judgement, be proactive and resourceful with a strong problem solving attitude. Able to work independently and part of a team.

If interested forward CV to:
**Job Type**: Full time

Work Location: In person

Expected start date: Immediately

Application deadline: 18 April 2025

Work Location: In person

Application Deadline: 2025/04/17
Expected Start Date: 2025/04/21