Renewal Consultant

TWK Agri has the following vacancy available: Renewal Consultant within the Insurance Department.

**Responsibilities and Duties**
- Manage and renew insurance policies for existing clients, ensuring continued satisfaction and coverage
- Provide expert underwriting advice and support to clients, guiding them through the renewal process
- Work closely with internal teams to ensure efficient policy administration and resolution of queries
- Maintain accurate records and documentation of renewals and underwriting decisions
- Build and maintain strong relationships with clients, ensuring high levels of service and customer retention
- Identify opportunities for cross-selling and upselling additional insurance products where applicable.
- Ensure the retention of policies throughout the renewal cycle
- Work closely with brokers and insurers to support policy retention efforts

**Qualifications and Skills**
- Matric
- Minimum of 2 years of experience in underwriting, with 5 years being ideal
- Relevant qualifications in underwriting or insurance (advantageous)
- Proficiency in MS Office Suite (Word, Excel, Outlook) is essential
- In-depth knowledge of underwriting principles, processes, and insurance policies
- Strong communication and interpersonal skills to engage with clients and internal stakeholders
- Excellent organisational skills and attention to detail
- Ability to work independently and meet deadlines
- _The company can expire jobs at any time at their own discretion._