Revops Specialist

About Fraxion
Fraxion is a fast-paced, product-led, and dynamic company that’s innovation forward. As leaders in the spend management space, we develop cloud-based software that simplifies procurement processes and provides mid-size companies with effective solutions for managing, optimising, and analysing business spend. Our solutions are trusted by companies in diverse industries worldwide, and we operate from offices in Cape Town, South Africa and Seattle, USA (head office).
Experience in the B2B SaaS industry, with a focus on the US market, is essential. If you have a passion for aligning revenue-related functions and driving business performance, we’d love to connect
Key responsibilities
Lead initiatives dedicated to sales process improvement and architectural simplification in alignment with GTM strategy.
Ensure the smooth and timely implementation of new processes across our systems, emphasising scalability and efficiency while prioritising process adoption and documentation
Identify and evaluate opportunities for process automation and optimisation, ensuring a strategic focus on scalability to accommodate significant business growth.
Conduct thorough root cause analysis to define problems, gather data, identify additional causes, prioritise, and implement effective solutions.
Develop and implement operational solutions by leveraging Business Process Methodologies (BPM), like Six Sigma and Agile by defining, designing, executing, monitoring, and optimizing business processes to increase efficiency, effectiveness, and agility
Collaborate with cross-functional teams such as marketing, finance, and customer success through consistent communication, shared goals, and integrated processes.
Monitor process adoption, data compliance, and governance.
Document and create a knowledge repository for first-tier sales support clarifying new and existing process changes
Maintain data integrity within customer records in HubSpot and other systems.
Develop best practices to align sales data quality with company initiatives.
Oversee the lead-to-revenue process, ensuring leads are distributed efficiently and followed up appropriately across teams.
Partner with sales leadership to provide tools, training, and insights that improve sales performance and close rates.
Help develop and implement revenue strategies that enhance customer acquisition, retention, and expansion.
Develop and maintain revenue and performance dashboards, tracking key metrics such as sales pipeline, lead conversion, customer acquisition, churn, and renewals.
What you bring
Several years of relevant experience and a solid understanding of operations (business, revenue or sales preferred)
BSc/MSc degree in Management, Business or a similar
Excellent problem solving, project management, interpersonal and organisational skills
Expertise in all phases of a project lifecycle, from initiation and planning to execution, monitoring, and closure.
Exceptional resourcefulness for solving problems and making strategic decisions in uncertain situations
Strong organisational skills, autonomously balancing multiple priorities and optimising critical paths
Advanced experience in root-cause analysis
You possess a good understanding of process design, an eye for detail, and have a drive to make things more efficient, repeatable and scalable.
Data-driven and continuous improvement mindset (system thinker)
Previous experience with Business Process Methodologies (BPM) (preferred)
SaaS and B2B experience (preferred)
Previous experience working for a global startup (preferred)

**Benefits**:
Remote work
Flexible working hours
Continuous learning and development
Company provided IT equipment