Arabic-speaking Customer Service Advisor

3 days ago


Cape Town, South Africa ABC Worldwide Full time

**Key Responsibilities**:
**Day to Day Duties**
- As an employee of the company, it is a requirement to fulfil certain daily tasks and duties on time apart of your roles and responsibilities
- Always meet customer expectations
- Communication internally and to customer should be on time.
- Reflected in work logs
- Time management:
**Business Conduct**
- Professionalism when communicating to internal and external contacts/team members/management and customers

**Qualifications and experience**:

- Matric or High School equivalent
- Previous customer service experience
- Inbound Call Centre experience advantageous
- Previous travel or tourism industry experience advantageous

**Competencies**:

- Excellent language skills in Arabic (mother tongue) and English
- Exceptional communication skills
- Computer literate in MS Office package
- Exceptional service and support orientation
- Clear criminal and credit record



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