Assistant Store Manager Mr Price Money

3 days ago

Vanderbijlpark, South Africa Mr Price Group Full time

**_your purpose_**

Join our team as a support and assistant to the Store Manager at our Mr Price Money Cellular store

You'll play a critical role in the daily operations of our store by helping to ensure that we're meeting and exceeding our overall objectives, store targets, and customer service standards. This is an excellent opportunity for someone who is looking to grow their career in retail management and wants to work in a dynamic and exciting environment.

**_ your key responsibilities_**
- **Stock Management**:

- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
- **Sales Growth & Profitability**:

- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping.
- Drive credit, Insurance, Mobile and Cellular performance to achieve the agreed budget.
- **Risk Management**:

- Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
- **Customer Experience Management**:

- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
- **Leadership & Development**:

- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.

**_what are the requirements_**
- **Education**:

- NQF level 4 (Grade 12) or equivalent.
- **Experience**:

- 3 Years' Experience in Retail (Management Experience Advantageous).
- Mobile Sales Experience (Advantageous)
- **Knowledge/ Skills**:

- Understanding of Sales & Service Management.
- Budgeting Skills.
- Computer Literate.
- Good Communication Skills
- Understanding of Retail Trade.
- Brand, customer service, cellular, mobile, new accounts, and insurance product understanding

**_ about us_

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