Agile Master

Our client requires the services of a **Delivery Assurance Manager (Senior) - **Midrand/Menlyn/Rosslyn/Home Office rotation
- **Amazing brand with cutting-edge technology**:

- **Excellent teams in Global team collaboration**:

- **High work-life balance with Flexible hours**:

- **Agile working environment**

**POSITION**:Contract until December 2026

**EXPERIENCE: 6-8 Years related working experience.**

**COMMENCEMENT**:As soon as possible

**QUALIFICATIONS/EXPERIENCE**
- South African citizens/residents are preferred.
- IT / Engineering / Business Degree plus at least one of the following Agile certifications:

- Professional Scrum Master I (scrum.org)
- Scale Professional Scrum (scrum.org)
- Advanced Certified ScrumMaster® (scrumailliance.org)

**Minimum experience**:

- Min. 3 years as Scrum Master / Agile Coach in an IT / SDLC context.
- Min. 2 years JIRA & Confluence at advanced proficiency level.
- **Advantageous**:

- Certification / Diploma in Quality Assurance within an IT / SDLC context.

**ESSENTIAL SKILLS**:

- Skills and experience in all facets of Agile coaching (setup, roles, ceremonies, artefacts, estimations, etc.).
- Methodical skills and experience in coaching teams in Agile adoption as Agile Coach or as a Scrum / Agile Master.
- Experience in IT environments (entire SDLC) done in Agile methodology.
- Advanced experience and knowledge of all MS Office Tools, JIRA & Confluence (setting up Confluence spaces, JIRA SCRUM / Kanban boards, reporting, etc.)

**ADVANTAGEOUS TECHNICAL SKILLS**
- Experience in Group ITs Agile Working Model (AWM).
- Background in SDLC (Software Development Life Cycle) is highly beneficial.

**Soft skills**:

- Passion for and the enjoyment of mentoring / training / developing people.
- Customer focus with high emotional intelligence to adapt easily to the requirements of a variety of teams / markets seamlessly, building strong relationships and ensuring a healthy flow of information between key stakeholders - taking pride in the success of teams being coached.
- Excellent organisational and multi-tasking skills with attention to detail are critical.
- Assertiveness about adherence to formal Agile framework (AWM) and enthusiastic about Agile practices and their benefits to drive Agile transformation with confidence and energy.
- Stress tolerant and punctual, submitting deliverables on time.
- Change management have insight in what is required to move teams and individuals forward along the Agile transformation journey.
- Excellent teamwork and leadership skills.
- Initiative to solve issues and improve processes in a pro-active, practical manner.
- Flexibility and willingness to take up different tasks.
- Willing and able to travel up to 2 weeks at a time (international)
- Excellent English language & communication skills (verbal and written).
- Excellent presentation & reporting skills.

**ROLE**:

- Accountability: Have sufficient practical experience as a Scrum / Agile Master in a variety of teams to coach Agile Feature Teams, Agile Masters and Product Owners with maturity and insight; Servant-leaders and professional to interact at all levels of the organisation; Initiating and facilitating CoPs;
- Complexity: Drives the Agile transformation actively and across teams within the ZA Hub;
- Supports multiple products of moderate to high complexity and variable maturity levels;
- Coaches multiple Product Owners, Agile Masters and Feature Teams, often implementing the Agile methodology for the first time at a scaled level, thus driving organizational change while coaching.
- Communication: Agile Coaches are servant-leaders and must be professional to interact effectively at all levels of the organisation;
- Provides regular, high-quality feedback and guidance to Management and teams;
- Escalation of observed shortcomings and areas of improvement;
- Provides regular feedback and guidance to management and teams;
- Advises and coaches both Management and teams in the transition towards an effective Agile organization through clear objectives and KPIs.

**Main Tasks**:

- Educate
- Educate teams at all levels on fundamental Agile principles, providing them with the correct mindset, knowledge, skills and tools for implementing the AWM effectively and efficiently in their own workspace.
- Promote awareness and ensure compliance to all aspects of ISO 9001:2015 embedded into the AWM.

**Mentor**
- Assess Agile Feature Teams against key KPIs with insight and maturity, define measures for improvement and fulfil measures effectively and efficiently.
- Identify obstacles in the context of Agile transformation and eliminate them.
- Guide teams into the Agile methodology general principles and the AWM, providing employees with feedback and means of improvement, catalyzing organizational growth and answering questions.
- Provide hands-on coaching at all levels, collaborating with people across widely varying levels of seniority, Agile maturity and roles.
- Uses techniques that