Underground Mobile Fridge Plant Sales Representative

**1. PURPOSE OF POSITION**

The primary objective is to drive profitable growth of our mining product (Underground mobile fridge plant) and associated maintenance & services within the South Africa region. Is responsible to assist the business unit to grow its market share within the mining sector through strategic initiatives that will result in revenue growth according to accelerated market growth strategy.

M-Tech is seeking to appoint a **sales representative** for mobile fridge plants in deep mines to develop/assist with, but not limited to:

- Maintain and expand existing key clients in terms of managing and driving new sales, repairs and maintenance & support of the units.
- Develop new clients.

**2. KEY RESPONSIBILITIES**
- Drive revenue growth through sales strategy.
- Cultivate and drive new customer growth.
- Develop key and strategic customer relationships.
- Ensure product and service sales growth, profitability and planning.
- Follow structured sales process with the aim to conclude sales at new customers or expand usage at existing customers
- Continuous growth of the sales funnel and effective close out rate.
- Provide solid field and marketing strategy inputs to grow the business unit.
- Responsible for Key Customer complaints and follow ups.
- Accurately capture sales funnel information.
- Stakeholder management - become the single point of contact for his/her portfolio.
- Expose mining customers to full product and service offering and obtain buy in.
- Execute projected sales forecast.
- Have a 360 view of all account activities and inform business of any new developments.
- Compile product preparations and solution proposals.
- Sales administration and reporting.
- Market research and keeping up to breast with industry developments.
- Responsible to arrange exhibits at conferences and training days at the factory.

**3. POSITION RELATIONSHIPS**
Internal
- Marketing team
- Sales team
- Finance
- Commercial and contracts
- Manufacturing facilitates
- Maintenance teams
- Engineering

External
- Mining Clients (existing and new)
- Competitors
- Industry Bodies
- Business Partners

**4. MEASURES OF PERFORMANCE (INDICATORS)**

Sales Growth
- Deliver Sales growth
- Deliver Funnel growth
- Deliver target Funnel Add per week
- Time taken to grow opportunity from ‘opportunity’ to ‘order

Quality
- Forecast Accuracy
- Proposals submitted
- Customer Engagement
- Win rate of large tenders
- Renewal of existing contracts

**5. PERSONAL QUALIFICATIONS & EXPERIENCE**

**5.1 Education/achievements**
- Degree / diploma in mining / occupational hygiene / other technical field and a commercial degree / diploma or work experiences proven to be comparable.

**5.2 Experience/Knowledge**
- At least 5 years extensive sales experience in selling products and associated maintenance & services at deep mines in South Africa.
- Extensive experience of ventilation / fridge plant / pump products and services sales at underground deep mines will be advantageous.
- Technical knowledge of ventilation underground for both gold and platinum mines will be advantageous.
- Experience must be related to direct employment at mines and/or engineering companies (EPCM and EPC) and/or equipment suppliers with experience in the underground deep mining industry.

**5.3 Specific Skills**

Negotiation skills
- Great at navigating customer negotiations, considering both short term and long-term implications, and landing deals that are win/win for the customer and the business

Presentation skills
- Comfortable presenting in front of customer groups with diverse backgrounds (commercial, technical, senior executive). Prepare and deliver technical presentations that explain products and/or services to customers and prospective customers.

Analytical skills
- Comfortable consuming customer, market, and business data to derive insights useful in driving business growth and solving business problems. Determine customer requirements clearly and concise.
- Results orientated.
- Drives innovation and growth.
- Customer oriented.
- Self-motivated and great interpersonal skills.

**6. ROLE SPECIFIC COMPETENCIES & BEHAVIOURS**

Customer Driven
- Gains insight into customer needs.
- Identifies opportunities that benefit the customer.
- Builds and delivers solution that meet customer expectation.
- Establishes and maintains effective customer relationships.

Collaborative
- Works cooperatively with others across the organization to achieve shared objectives.
- Partners with others to get work done.
- Gains trust and support of others.

Inclusive
- Seeks to understand different perspectives and cultures.
- Applies others’ diverse experiences, styles, backgrounds, and perspectives to get results.
- Is sensitive to cultural norms, expectations, and ways or communicating.

Accountable
- Follows through on commitments and makes sure others do the same.
- Acts with a clear sense of ownership.
- Takes personal responsibility for decisions, actions a