Fleet Controller

Our client is urgently looking for a Fleet Controller

**QUALIFICATIONS AND EXPERIENCE**:

- Grade 12
- A relevant tertiary qualification in the Logistics Management or Supply Chain Management
- Relevant computer software (Advance Microsoft Word, Excel)
- 5 years’ experience on same or similar role
- Working knowledge of vehicle tracking systems

**MINIMUM SKILLS AND ABILITIES REQUIRED**
- Excellent communication and interpersonal skills
- Excellent written, verbal and presentation skills
- Highly organised and accustomed to working in a fast-paced environment
- Strong leadership skills and ability to motivate a team
- Ability to build effective relationships
- Competent in problem solving (problem analysis), planning and decision making
- Relevant Legislative knowledge (Road Traffic & OHS legislation)
- Driver’s license and own transport (advantageous)
- Able to handle extreme pressure, prioritize and multi-task

**ROLES AND RESPONSIBILITIES**

**General Fleet Control**
- Responsible to instruct, oversee and manage the completion of tasks assigned to drivers and assistants (loading, on time deliveries, customer service, etc.)
- Assist, when necessary, with the updating and implementation of logistic policies and procedures
- Induction of new staff members and ensuring all policies and procedures are understood.
- Train new employees and assigning new employees to competent on the job trainers within the team.
- Assist in identifying training needs of new as well as existing employees
- Supervise, co-ordinate and schedule drivers and assistants in order to ensure on time deliveries
- Allocate trucks to bays according to load sizes and ensure employees load timeously and without damage to stock
- Be in constant contact/communication with the fleet and monitor and advise fleet on delays and assist in communication to Customers as to delays, problem solve driver issues/incidents
- Influencing behaviour of drivers and site supervision
- Monitoring and managing vehicle GPS tracking system and generate detailed KPI reports

**Fleet Cost Control**
- Kilometers travelled are monitored on a daily basis according to the fuel issue system
- Manpower costs need to be measured by analyzing overtime trends, subsistence allowance payments, employee strength and method of calculation

**Incident & Accidents Control**
- Accident reports are accurate and concise
- Accident report keeping system is maintained in such a manner that accident frequency, cost trends, discipline and training needs are recorded
- Training of drivers and assistants on incident/accident procedures

**Briefing: Conduct pre-trip preparation**
- Checking of validity of COF’s, licenses and transport permits
- Load documents are prepared and checked prior to dispatching
- Ensure documentation is collected and checked upon return from delivery
- Ensure pre-trip inspections are carried out on time and according to standard

**Debriefing: Conduct post trip preparation**
- Ensure that drivers are debriefed on return on certain aspects
- Documents are collected and checked after the completion of a trip

**Administration & Keeping records**
- Information is accurately recorded in a computerized vehicle register within 24 hours of completion of a trip
- Unresolved queries are reported to Management within 24 hours
- Driver wages and subsistence allowance payments is calculated timeously and submitted to the wages clerk

**Implement and manage marketing strategies**
- Quality of service provided to the customer is checked on an ongoing basis by monitoring critical performance areas and taking timeous corrective action if required
- Instances of poor and/or excellent customer relationships is reported to Management on an ongoing basis

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- **Fleet Supervision and Control**:

- Measuring driver and assistant performance
- Remain in constant communication with drivers on route
- Ancillary duties requested by Management are carried out as instructed
- Reporting of delivery delays and missed loads to direct Manager
- Pro-active communication with dispatch teams at all branches
- General admin and participate actively in fleet management oversight
- Ensure accurate and timeous resolutions to breakdowns
- Monitoring and recording of fleet overtime, rest periods, etc
- Serve as a point of contact between drivers and/or assistants and customers (such as assisting with resolution of employee’s difficulties with customers while out on deliveries)
- Sign-off on daily vehicle inspections and to ensure that drivers/assistants are completing their inspections and that the inspections are recorded and accurate and that notable items raised are addressed and actioned timeously
- Monitor vehicle maintenance records and oversee vehicle maintenance costs
- Ensure that drivers and assistants comply with PPE requirements and dress codes
- Control of vehicle keys and key drop box (need to keep a register)
- Ensure the rotation of vehicles between local and country trips
- Acti