Sales Advisors
1 week ago
Job Description
Hello Future Sales Advisors
Welcome to FNB Personal Segment Advisory and Suites, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team in FNB Personal Segment Advisory Suite, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change
- As a Sales Advisor, your responsibility is to provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offer value-adding solutions within a dynamic environment while adhering to policy and process.
Are you someone who can:
- Execute own work in accordance with the organisational values and code of ethics.- Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.- Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.- Work with enhanced processes and procedures to maintain operational efficiencies.- Deliver work in an accurate manner to ensure consistent results.- Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality- Adhere to quality standards, turnaround times and Company policies and procedures.- Complete relevant administration, reporting and updating of information accurately and on time.- Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.- Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.- Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.- Maximize sales by selling packaged financial solutions to clients.-
- Maximise cross-selling opportunities.- Drive adoption of digital and other self-service options across client base.- Contribute to teamwork and inclusivity within own team.- Contribute to cost efficiencies through responsible utilisation of work related resources.- Achieve expected financial targets and uphold associated service levels.- Build and maintain stakeholder relationships.- Deliver customer service through adherence to quality service standards.- A minimum of 1 to 3 years of experience in direct sales- Certificate in Banking equivalent to NQF Level 5- Diploma or Degree would be advantageous- We are looking for a self-starter
You will have access to:
- Opportunities to network and collaborate- A challenging working environment- Opportunities to innovate
- We can be a match if you are:
- Adaptable and curious- Analyse complex data sets- Thrive in a collaborative environment
FNB respects your privacy and will process the information you have provided to us in accordance with our privacy notice
This notice highlights what information we collect, why we collect it, how we use it, who we may disclose it to and your rights regarding personal information. Please visit our website to view this notice.
Post
FNB
LI-LM8
Job Details
17/07/25
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