Operations Manager

1 day ago

Sandton, South Africa Tsebo Group Full time

**About Us**:** Fedics - Fueling Success**
We're seeking a seasoned and innovative **Operations Manager** to lead our catering team in the **Automotive and Business and Industry sectors.** As a business-savvy foodie with a passion for delivering exceptional culinary experiences, you'll drive operational excellence, innovation, and customer satisfaction.

The Operations Manager will provide a strategic level of operational support across the brand, ensuring divisional operational standard procures are followed and adhered to.

Ultimately, will be responsible for maintaining high-quality standards for the organisation’s deliverables in line with site specific SLA’s. Ensure sites are managed according to budgeted costings and growth targets. Ensure all Food Service and Quality regulations are adhered to. Market penetration is another key deliverable in this role.

We are looking for out of the box thinkers, **i**nnovation** fundi’s, deliberate thinkers**, with a passion for food services.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more**. **Developing our people** - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

**Duties & Responsibilities**:
**Take full responsibility and accountability for the segment in all aspects including but not limited to**:

- Regional Team management, support, development and leadership
- Maintaining a high-quality standard in all deliverables in line with specific SLA’s and Company's regional strategy, goals in support of the Divisional goals and strategy.
- Responsible to manage client relations, perform site visits, etc
- Build and cultivate the Company' s culture in line with Tsebo Group Values
- Ensure sites are managed according to budgeted costings and growth targets
- Ensure the region operates within the budgetary guidelines with reference to labour, capital asset depreciation and maintenance and any other expenses
- Ensure that all Occupational Health and Safety requirements are adhered to for site specific requirements
- To constantly be aware of current trends and innovation in the industry and make suggestions how these could be implemented in the business.

**Skills and Competencies**:

- Commercial acumen - business development experience
- The ability to lead people
- Relationship management
- Strong Written & Verbal Communication
- Decisiveness & Persuasion
- Leadership Skills,
- Sense of urgency
- Problem solving experience
- Able to work under pressure
- Be flexible and adaptable
- **Must be prepared to travel**

**Qualifications**:
**Your Key Ingredients**:
5+ years of experience in catering operations management, preferably in the automotive or business and industry sectors.
Proven track record of driving operational efficiency, innovation, and customer satisfaction.
Strong business acumen, with a focus on cost management, profitability, and business development.
Culinary expertise, with a passion for innovation and creativity.
Excellent leadership, communication, and interpersonal skills.

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