IT Specialist

4 days ago

Johannesburg, South Africa Fachs Consulting and Advisory Full time

The Information Technology Specialist is responsible for the effective operation of information technology (IT) services and support across the organization. The Information Technology Specialist serves as a technical expert for the development, implementation, management, and support of systems and networks. The IT specialist plans and carries out exciting, complex assignments and develops new methods and approaches in a wide variety of IT specialties. They evaluate new and enhanced approaches to deliver IT services, test and optimize the functionality of systems, networks, and data, and define technical requirements. The Information Technology Specialist is responsible for providing various forms of computer-related technical assistance and improving the efficiency of the work of the staff through the use of technology

**Job Duties and Responsibilities**
- Responsible for maintenance and backup of internal development servers
- Responsible for maintaining telecommunication and web systems.
- Support of company desktops, laptops and servers.
- Evaluate new hardware and software to meet company requirements.
- Maintain inventory of internal licenses and track compliance.
- Design and generate reports as requested.
- Establish procedures to ensure the readiness, quality, and accuracy of websites and online platforms, providing guidance and training to staff.
- Provide technical advice and assistance to office staff as needed.
- Installing new software and hardware components.
- Regularly evaluating our IT systems to ensure they meet the necessary demands.
- Assisting with network administration tasks.
- Ensuring data storage is safe and secure.
- Resolving all issues coworkers have with their IT systems and software.
- Educating coworkers about network security and best practices for computer usage.
- Supporting the day-to-day operations of our computer network.

**Qualification requirements**

A Diploma in Computer Science, IT or any related field. _(Bachelors/Masters degree will be an added advantage)_

**Experience and competency requirements**

1. Minimum 2 years experience working in IT.

2. Strong analytical, diagnostic, and problem-solving skills.

3. Good communication ability, both written and verbal.

4. Personable, professional demeanor.

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