Senior Manager: Governance and Risk

**About us**
- Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We tap into over 100 years of expertise to provide cost-effective Employee Benefits and Healthcare Solutions that enable financial confidence for our members. We enable our clients to make better retirement and risk decisions today through determined and passionate thought leadership and best-in-class people, innovative products and proven processes all designed to help people live a better life tomorrow.
- We believe in creating and cultivating a positive, energised working environment that gives every individual the opportunity to achieve success, embracing diversity and committed to transformation. We do this through living our values of having the courage to be bold, care, collaboration and an intolerance for mediocrity. We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth.

**Division**
- One of the largest businesses within the Sanlam Group, Sanlam Corporate (SC) specialises in the provision of risk, investment and administration services to institutions and retirement funds. Focused on meeting the unique needs of its diverse clients, SC assists companies in creating and delivering customised employee benefits solutions, including the collection of premiums and communication to fund members.

**Overall purpose of this role**
- This role is a technical management position responsible for the operational delivery and strategic oversight of governance functions. This includes daily operational management, identification and implementation of appropriate interventions as well as provision of technical support across legal, risk and compliance functions within the Sanlam Group Risk (SGR) business.
- Key responsibilities
- Governance management and process leadership
- Legal and compliance advisory across Sanlam Group Risk business areas
- Risk analysis, mitigation and culture enablement
- Contract drafting, review and negotiation
- Regulatory compliance and stakeholder reporting
- Binder, outsource and intermediary management
- Complaints resolution and Ombud responses
- Strategic project management in legal and compliance domains
- Stakeholder engagement and influence, including regulatory interface
- Presentation and training on legal and regulatory topics
- Team management
- Qualifications and experience
- Bachelor’s and/or Postgraduate Degree with strong preference for Law (LLB), Risk Management or equivalent qualifications
- Minimum 5 years’ experience in legal, risk, or compliance roles
- Experience in financial services, preferably Employee Benefits or Group Risk
- Familiarity with pension, insurance law and financial services regulations
- Professional certifications in Law, Risk or Compliance (advantageous)
- Knowledge and skills
- Excellent written and verbal communication including presentations and stakeholder influence
- Strong understanding of financial services legislation and regulatory frameworks
- Holistic knowledge of Employee Benefits and Group Insurance
- Proficient in drafting legal documents and interpreting legislation
- Skilled in stakeholder management and client engagement
- Strong analytical and conceptual thinking
- Data analysis and digital literacy
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Experience in IT or Project environment is advantageous
- Personal qualities
- **Action orientated** - Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm
- **Innovative** - Creating new and better ways for the organisation to be successful
- **Plans and Aligns** - Planning and prioritising work to meet commitments aligned to organisational goals
- **Flexible and Adaptable** - Ability to adjust to evolving regulatory environment and changing requirements
- **Courage** - Stepping up to address difficult issues, saying what needs to be said
- **Independent and Accountable** - Holding self and others accountable to meet commitments
- **Resilience** - Rebounding from setbacks and adversity when facing difficult situations
- Core competencies
- **Legal**drafting and advisory**:

- **Regulatory**reporting, implementation and governance**:

- **Management** of people and processes
- **Execution**:

- Strategic and operational delivery on risk and compliance matters
- **Cultivates Innovation** by creating new and better ways for the organisation to be successful.
- **Client Focus** - Building strong customer relationships and delivering customer-centric solutions.
- **Drives Results** - Consistently achieving results and meets deadlines, even under tough circumstances.
- **Col