Experienced Call Centre Manager

**ROLE PURPOSE** The main responsibility of the Bidvest Facilities Management Call Centre Agent is to capture customer requests/complaints on SAP received via telephone and/or mail. The agent also needs to have the ability to identify emergencies and escalate according. **MAIN OUTPUTS** **KEY ROLES** - Ability to deal at all levels of the organization -...

Call Centre AgentArea; CenturionSalary; R3500 per month plus commission (If target is achieved R1000 grocery voucher) Candidates on average earn between R3500 - R20 000 a month Training is providedOur client is seeking a well groomed and well spoken Call Centre Agent located in the Centurion area to join their growing team. This candidate must have a very...

Job Advert SummaryHello Group is seeking to appoint a dedicated Customer Service Consultant to join our Call Centre Department. The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing detailed...

**DUTIES AND RESPONSIBILITIES** - Create scorecards providing accurate feedback - Listening to and assessing calls - Provide accurate feedback - Report on any trends or patterns that may be occurring - Filter information regarding non-compliance to Floor Manager - Document and maintain scorecard on all assessments conducted - Ensure that you meet quantity...

A fast-growing company in Centurion is looking to employ a **Call Centre Agent.** **Duties and Responsibilities**: - Meet and exceed sales targets and KPI's - Build and develop an existing client base - Build and develop new potential business - Present, promote, and educate clients across all company brands - Gather market-related information, including...

**We are hiring Call Centre Support Agents**: **About the Call Centre Support Agents position**: The agent will be responsible for providing a telephonic support function to customers, Fitment Centres, and CTFM branches and for monitoring and fast-tracking recoveries for SVS-installed vehicles. To monitor and liaise recoveries for SVS Customer vehicles and...

Customer Service Consultant Hello Group is seeking to appoint a dedicated Customer Service Consultant to join our Call Centre Department. The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing...

You will report to a Team Leader and be based on-site at the call centre in Port Elizabeth. - 2 - 3 Years' experience in a call centre or client service environment with proven knowledge of customer service principles and practices - Exposure to the insurance industry (preferred) **MINIMUM REQUIREMENTS**: - Matric or equivalent - Business-related...

Structure, Grade & Reporting Job grade/level S4 Business Unit Converged Communication Department Unified Collaboration & Data Networks Position reports to Executive: Business Development Span of Control 0-5 Core Description The Business Development Manager will work with the various BCX Sales Teams to drive new business in Unified Collaboration, focusing on...

Customer Service Consultant Hello Group is seeking to appoint a dedicated Customer Service Consultant to join our Call Centre Department. The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing...