Telesales Agent: Legal

6 days ago


Johannesburg, South Africa RELX Full time

Key Accountabilities:
Revenue
- Achieve sales targets by medium
- Maintain healthy sales pipeline that is reflected in CRM.
- Maintain required call rate
- Call on existing clients as well as develop new business
- Source own leads
- Sell based on campaigns as required
- Resolve customer queries
- Assist with collections as required
- Establish and maintain key stakeholder relationships
- Report to the Telesales Senior Supervisor regarding invoiced sales, pipeline, campaigns
- Record all customer interaction on CRM

Competencies:

- Telesales skills
- Positive attitude
- Enthusiastic
- Energetic and driven
- Determination and persistence
- Influencing skills
- Analytical skills
- Relationship management skills
- Able to work autonomously - self-starter
- Listening skills
- Negotiation skills
- Good people skills

Internal Interactions:

- Product Owners
- Collections Team
- Administration team
- Field Sales team
- Management team
- IT
- Sales Enablement team
- Warehouse

External Interactions:

- Non-Key Account Customers
- Customers requiring training (after sales service)
- Decision makers

Minimum Requirements:

- Matric
- Complete or partial tertiary qualification is essential, preferably in the areas of law, HR or financial services
- Proven telephonic selling experience is an advantage
- Minimum of 5 years of working experience.

1.855.833.5120

Please read our


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